ABL Health delivers two contracts for Bolton Councils Public Health Team. The first is a Tier 1 and Tier 2 Weight management contract and the second is a Stop Smoking Service. The focus of both services is to deliver community-based provision, deliver health education and training and a core service of Tier 2 weight management provision and supporting residents of Bolton or those registered with a Bolton GP to stop smoking.
Main duties of the job
You will lead day-to-day operations to provide an outstanding service to people wanting to access the service. The service will be easily accessible and provide high-quality, evidence-based support, information, and advice to individuals, communities, and broader system partners. Engagement with the local community leaders, health professionals, and key system stakeholders will form a significant part of the role, enabling the health inequality messages to be heard and allowing priority groups to benefit from the community and system-level service.
The successful candidate will work alongside the Obesity Professional Lead, Weight Management and Well-Being Services Quality and Improvement Lead, Professional Lead for Smoking Cessation, and Professional Lead for Mental Health and is directly line-managed by the Regional Manager Northwest.
You will be a motivated, passionate, organised, and proactive leader with significant experience in public health, and managing delivery teams. ABL takes a strength-focused, asset-based approach to community delivery, looking to innovate, partner, and enhance local delivery. The role will require dynamic leadership which embraces the vision and values we wish to establish for each Service around system partnership working, community engagement, behaviour change, and reducing health inequalities.
About us
ABL is an exciting fast-paced, growing community health organisation. As an experienced, CQC registered, provider of community health services, we are passionate about delivering evidence-based, innovative, effective and relevant health care services in partnership with individuals, communities, and stakeholders.
We are a values-driven organisation, dedicated to reducing health inequalities and improving people’s lives. We would love to hear from you if you would like the opportunity to work with a close team of committed professionals and you share our values of designing and delivering health services.
Job responsibilities
Your key responsibilities will be:
1. Lead the day-to-day operations, ensuring the service meets its expected KPIs.
2. Lead the various teams and nurture and upskill each individual while setting service direction through service development plans.
3. Embed robust governance, health and safety, and administration procedures while ensuring the service uses its resources effectively to fulfil its contractual obligations.
4. Work closely with the Divisional Operations Lead and manage the contract with commissioners.
5. Ensure the service remains people-powered, keeping the service user voice at the heart of everything we do.
As Head of Service, your key responsibilities include:
1. Senior and operational leadership of Your Health Bolton.
2. Manage the staff and subcontractors.
3. Drive the vision of the service with staff, partners, stakeholders, and commissioners.
4. Work closely with the Weight Management Quality and Improvement lead and the Professional Lead for Smoking Cessation to drive the outcomes-based service delivery model and achieve specific KPIs regarding weight management, alcohol, and smoking.
5. Lead and ensure active stakeholder engagement to develop an awareness of the service, ensuring that partners develop effective referral pathways into and out of the service to sustain behaviour change and meet other needs.
6. Analyse internal, local, and national data to impact and direct service outcomes and develop service plans.
7. Foster and encourage innovation with the staff team and partners to ensure the service engages with priority groups, health inclusion groups, and priority neighbourhoods.
8. Performance management of the service, ensuring the safe and effective delivery of all services in line with ABL's integrated governance framework.
9. Develop service reports of excellent quality, including contract management, performance reports, social values, case studies, and service user and partner feedback.
10. Represent the organisation and service at local and regional stakeholders, networking, and ICS events.
11. Drive service innovation utilising ABL's continuous improvement system, which includes delivery staff in leading innovation and service development supported by specialist leads.
12. Work with clinical, community, social care, educational, and VCSE partners and statutory stakeholders to deliver safe, effective, person-centred care pathways and, where possible, co-deliver/co-locate to maximise integration and prevent duplication.
13. Work with ABL engagement and communications teams to implement and continuously develop the communications and marketing strategy, service promotion, and engagement strategy.
14. Build strategic relationships across the area, developing opportunities to expand ABL's work across the ICS footprint.
Skills and Competencies Required
An experienced senior leader with experience in delivering an excellent integrated lifestyle and behaviour change service and understanding of the public health, health, and care system.
Skilled in project management and accustomed to using tools and processes to identify project goals, set and manage the schedule, anticipate and identify issues, remove obstacles, delineate responsibility, track task completion, and communicate progress.
Experience in evolving and developing services within a complex health system.
A positive and proactive leader who can motivate, engage, and support teams to achieve the highest standards and outcomes.
A strategic thinker able to foresee and take action to deal with problems and opportunities.
An adept communicator who adapts the message to fit the needs of the audience.
Results-oriented, naturally seeking quantitative goals and actively seeking to outperform them.
Person Specification
Experience
* Degree (or equivalent experience) in the health-related field: e.g. Nutrition, Dietetics, Nursing, Public Health, Community Health, Health Improvement, Community Development.
* Delivery/management experience e.g., weight management, smoking cessation, health checks, or behaviour change.
* Experience in managing and inspiring large teams and partners.
* Demonstrable experience in working with external boards and steering groups to improve lifestyle/behaviour change outcomes for the population.
* Experience in contract and performance management.
* Demonstrable experience with service improvement measures.
* Experience in using data (service data, population health data) to inform service development to improve outcomes.
* Experience in working with commissioners.
* Quality improvement certification or equivalent.
Qualifications
* Degree (or equivalent experience) in health-related field.
* Masters Qualification or equivalent.
Skills & Knowledge
* Understanding of Health Improvement, behaviour change and local, regional, and national policies.
* Ability to influence others to increase motivation and performance.
* Excellent at analysing and presenting data.
* Developing high-performing teams.
* Ability to work under high pressure and in a fast-paced environment.
* Understanding of clinical and operational governance.
* Problem-solving and solution-focused approach.
* Knowledge of quality improvement models and approaches.
* Knowledge of innovation tools and techniques.
* Knowledge of safeguarding in a community health setting.
* Strong IT skills, particularly with the use of Microsoft Office packages and databases.
Job Specific Requirements
* Work flexibly and adapt to suit service needs, including evening and weekend work.
* Willingness to travel to all delivery locations in Bolton where required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr