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West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.
Job overview
The Director of Communications will be responsible for the expert communications and engagement function on behalf of the organisation. The successful post holder will lead a team of committed communication, engagement, design and stakeholder professionals tasked with informing, inspiring and motivating our staff; as well as working in partnership with our stakeholders, local community and service users to share insights and improve our services.
This role is being offered as a 12-month fixed-term contract or secondment providing maternity cover.
Main duties of the job
This appointment will play a key role on closer working between the wider community and mental health collaborative to achieve a shared goal of providing the highest quality service to manage, protect and enhance the reputation of our organisation, through clear and coherent messaging and impactful communications.
We recognise the vital role that effective communication plays in enabling an organisation to enhance its reputation and celebrate its successes. A lot has been achieved in the last number of years; the Care Quality Commission has rated our wider services 'Good', with Forensic services and caring both rated as 'Outstanding'; we opened the doors to a new, state of the art Broadmoor Hospital in Berkshire; and we transitioned from a mental health Trust to an integrated care Trust now known as West London NHS Trust.
Working for our organisation
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
Person specification
Qualifications
* Educated to Masters level or equivalent experience
* Specialist communications qualification or equivalent experience and knowledge
* Evidence of continued professional development
Experience
* Experience at a senior level in communications/media in an NHS setting
* Experience of working cross organisational working or systems working
* Experience of devising and implementing effective communications and engagement strategies including social media
* Experience of leading a team
* Experience of crisis communications
Other requirements
* Commitment to NHS and Trust values
Knowledge
* Extensive up to date knowledge of NHS policy and developments
* Knowledge and experience of managing formal public consultation on service change
* Knowledge and experience of high profile media issues management
* Understanding of complex issues relating to mental health
* Understanding of effective patient and public engagement practices
Skills
* Ability to communicate and work effectively with a diverse range of people at all levels internally and externally
* Clear verbal and excellent written communication skills
* Ability to handle highly sensitive and complex information
* Ability to build personal credibility
* Ability to think laterally and creatively
* Political astuteness
* Highly developed organisational skills
As an employee of West London NHS Trust, you have a responsibility to maintain a sound understanding of, and a commitment to uphold the National Health Service values and principles set out in the NHS Constitution.
We reserve the right to close adverts prior to the closing date stated should we receive a high volume of applications.
West London NHS Trust is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment.
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