Job summary Band 3 Bank Mental Health Care Assistant For Frimley Site Long Days Are you caring, considerate, can work under pressure and have a passion to support a patient when they are at the most vulnerable? There will be a total of 9 days paid training. On successfully completing the training you can then pick up bank shifts at MHCA B3 level. The Band 3 Bank Mental Health Care Assistant role supports and cares for patients with various mental health conditions through close engagement and observation. The bank worker role will require experience of delivering the CA role to high standard and experience in de-escalating patients through excellent communicational skills. Although this role is focussed on the mental health support of enhanced care to the patient group this role will still involve providing all personal care as required for the patients e.g., toileting, feeding, hygiene needs and taking vital signs. These roles are to ensure we have the appropriate level of supervision and observation in place for those patients who require enhanced care observation. These circumstances may be due to the following examples (This list is not exhaustive). the patient is acutely physically or mentally ill the patient may be likely to wander and/or abscond, the patient may be confused, at risk of falls or at risk of self-harm. the patient may be acutely ill and/or requiring frequent observations. the patient may have expressed suicidal ideation Main duties of the job To undertake enhanced care duties for our patients as guided by their care plan and patient enhanced care risk assessment. Unsupervised assigned tasks within the ward/clinical team and report the outcomes to a qualified nurse. Assist in the provision of care both through verbal de-escalation skills and wider conversational communicational skills. To provide support, where appropriate, to relatives and carers as required. To support the qualified nurses and be directed and supervised by them to undertake assigned enhanced care tasks. Develop and maintain a good working relationship with patients during your shift and to always ensure patient safety About us Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too. We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users. Frimley Health Trust benefits on Vimeo Date posted 07 March 2025 Pay scheme Agenda for change Band Band 3 Salary £15.25 an hour Per hour (incl. HCAS & Including WTD) Contract Bank Working pattern Flexible working Reference number 151-CLIN-MHCA18 Job locations Frimley Health Foundation Trust Portsmouth Road Frimley Site Only GU16 7UJ Job description Job responsibilities For further information relating to the role, please refer to the Job Description and Person Specification Please note this role is only open for bank work at our Frimley Hospital Site for long days only. Job description Job responsibilities For further information relating to the role, please refer to the Job Description and Person Specification Please note this role is only open for bank work at our Frimley Hospital Site for long days only. Person Specification Qualifications Essential Educated to GCSE level or equivalent (with a minimum of 5 A-E qualifications which must include Maths and English). NVQ Level 3 in Health and Social Care or equivalent qualification or demonstrate experience/development. Desirable Care Certificate Experience Essential At least one year experience as a Healthcare Support Worker or equivalent experience. Empathy for individuals who have experienced mental health problems and the ability to cope with challenging behaviour. Able to provide quality care responsive to the patient's needs without close supervision and taking the initiative within protocols, policies, and care plans. Desirable Previous experience working in a mental health service Basic understanding of risk Skills Essential Able to listen to different views Flexible and adaptable to meet the needs of patients. Sympathetic and considerate towards patients, carers, and relatives Act in ways that support equality and diversity. Special Requirements Essential Able to work flexible shift requirements Work bank shifts every six months to remain on the temporary staffing pool. Able to demonstrate an awareness and responsibility whilst recognising the impact frequent exposure to distressing circumstances has on care and compassion Desirable Able to work on various wards and support patients with different mental presentations To be honest and maintain professional standards when engaging with vulnerable patients Person Specification Qualifications Essential Educated to GCSE level or equivalent (with a minimum of 5 A-E qualifications which must include Maths and English). NVQ Level 3 in Health and Social Care or equivalent qualification or demonstrate experience/development. Desirable Care Certificate Experience Essential At least one year experience as a Healthcare Support Worker or equivalent experience. Empathy for individuals who have experienced mental health problems and the ability to cope with challenging behaviour. Able to provide quality care responsive to the patient's needs without close supervision and taking the initiative within protocols, policies, and care plans. Desirable Previous experience working in a mental health service Basic understanding of risk Skills Essential Able to listen to different views Flexible and adaptable to meet the needs of patients. Sympathetic and considerate towards patients, carers, and relatives Act in ways that support equality and diversity. Special Requirements Essential Able to work flexible shift requirements Work bank shifts every six months to remain on the temporary staffing pool. Able to demonstrate an awareness and responsibility whilst recognising the impact frequent exposure to distressing circumstances has on care and compassion Desirable Able to work on various wards and support patients with different mental presentations To be honest and maintain professional standards when engaging with vulnerable patients Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Frimley Health NHS Foundation Trust Address Frimley Health Foundation Trust Portsmouth Road Frimley Site Only GU16 7UJ Employer's website https://www.fhft.nhs.uk/ (Opens in a new tab)