Are you someone who thrives on providing outstanding customer service? Our client is on the lookout for a committed Customer Insurance Advisor to become part of their dynamic team. This is a remarkable chance to collaborate with a company that takes pride in simplifying insurance and making it accessible to all.
With a competitive salary of £24,000 - £25,000 per year, this role offers you the chance to be part of a dynamic team. Enjoy working in a forward-thinking environment where your contributions make a real impact. Plus, you'll be joining a company that is a leader in the specialist insurance market.
The client is a leading specialist insurance intermediary based in Manchester, known for their fresh approach to insurance. They have been revolutionising the industry for over 15 years with their easy-to-buy, value-driven products. With a strong commitment to customer satisfaction, they serve over 350,000 policyholders and attract millions of visitors to their websites annually.
As a Customer Insurance Advisor, you will:
* Providing exceptional customer service to policyholders
* Assisting clients in understanding their insurance options
* Processing insurance applications and renewals efficiently
* Maintaining accurate records and documentation
* Collaborating with team members to enhance service delivery
* Addressing client queries and concerns promptly
Package and Benefits:
The Customer Insurance Advisor will enjoy:
* Salary of £25,000 with bonus - OTE £30,000 - £35,000 - UNCAPPED
* 25 days holiday, plus an extra day for each year worked (up to 28 days). Option to buy or sell up to 5 days
* Birthday day off
* Hybrid working after training
* Up to 2 days volunteering leave a year
* Enhanced sick pay after 12 months
* Annual flu jab
* Free eye tests
* 24/7 Employee Assistance programme
* Clear career progression with regular reviews
* Support for professional qualifications
* £1,500 loyalty bonus, subject to conditions
* Quarterly staff awards
* Workplace pension (NEST)
* Annual social events
* Enhanced maternity/paternity pay, adoption, or fertility help
* Discounts on company products
* Cycle to Work scheme
* Free fruit weekly in the office
* Free monthly office lunch
* Casual dress code
* Free onsite parking
The ideal Customer Insurance Advisor will have:
* Strong communication and interpersonal skills
* Experience in the insurance industry or a related field
* Ability to work independently and as part of a team
* Detail-oriented with excellent organisational skills
* Proficiency in using digital tools and platforms
* A customer-focused mindset
* Willingness to learn and adapt
If you're ready to take on the challenge of transforming the insurance experience, apply now to become a Customer Service Advisor with our client. Join a team that's leading the way in making insurance straightforward and accessible for everyone.
#J-18808-Ljbffr