From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential.
We're Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities across the UK and delivering around 10,000 homes a year. We have 29 operating businesses in England, Wales and Scotland, three house-building brands and three off-site manufacturing facilities.
We're looking for people like you, and this could be your opportunity to start Building Your New Possible.
What is the role?
This is an exciting opportunity to join the Customer Care Team. The role typically reports to the Head of Customer Care.
The purpose of the role is to provide a variety of high-quality remedial and maintenance works for customers in their new homes, providing maintaining high standards of customer experience.
The role will include:
Manage and prioritise workloads in order to complete high-quality remedial works in a timely manner and in accordance with set SLA's.
Provide quality remedial works, ensuring compliance under the Persimmon Pledge and Customer Care Policies and Procedures.
Minimise costs associated with remedial works and adhere to the sign-off and cost recording policies, i...