Calling all experienced Travel Professionals !! Are you a Travel Consultant based in Bury St Edmunds or surrounding areas? Do you have a passion for travel? Would you like to be rewarded with an excellent basic salary and a great bonus structure? My client is a well-known independent agency keen to recruit a Travel Consultant in their Bury St Edmunds branch, to manage their telephone, e-mail, internet and face-to-face enquiries whilst pro-actively building rapport and turning enquiries into bookings. This is a Fantastic move for a dynamic Travel Consultant to join a thriving company!
JOB DESCRIPTION:
This involves being part of a busy team dealing with customers face to face daily, planning and selling tailor made holidays to worldwide destinations along with any other required travel services to suit each client's requirements.
Our travel consultants work hard to meet and exceed their targets and take pride in offering excellent customer service to gain recommendations and build on our local client bases.
Working face-to-face and over the phone taking enquires from customers
Respond to customer enquires promptly whether by phone, email or face to face
Working in a small friendly team of travel consultants
Quoting holidays for a wide variety of destinations
Converting enquiries to bookings to reach targets and earn commission
Handle all customer service complaints quickly and effectively keeping your manager updated at all times, escalating where appropr...