Trainee IT Support Specialist
Hours of work: Monday – Friday, 45 hours per week
Department: IT (Information Technology) department
Location: Mobile Role – covering Kent/Sussex and Hampshire
Salary: £29 - 33k depending on experience
Project Partners are recruiting now for a Trainee IT Support Specialist to join a fantastic team and help the company maintain their high standards of service and support to field and office users across Kent/Sussex/Hampshire. Are you an IT Pro? Are you ready for a new flexible challenge where you can kick start your IT career? If yes, we want to hear from you!
The purpose of the role will be to:
* Provide technical support and troubleshooting for hardware, software, and network issues.
* Respond to and resolve IT support requests via phone, email, and in-person.
* Install, configure, and maintain computer systems and software applications.
* Assist with the setup and maintenance of network infrastructure.
* Perform regular system updates and backups.
* Document and track support requests and resolutions.
* Collaborate to improve processes and systems.
* Educate and train users on the best practices and new technologies.
* Carry out any other duties appropriate to this post
* Full Training will be provided
Candidate Attributes Required:
* Can communicate in a clear, professional and effective manner
* Is able to follow instructions and is a quick learner
* Be flexible, adaptable and a natural team player
* Possess a positive ‘can do’ attitude and share our commitment to outstanding customer service.
Candidate Experience Required:
* Hold a clean UK driving licence (essential)
* Proficient in the use of a smartphone
* Basic IT skills (MS Word, Excel and Outlook an advantage)
* Good communication skills
* Strong administration skills
Benefits:
* Competitive Salary
* 21 days annual leave
* Access to Peoples Pension scheme after completion of probation
* Life Assurance and Critical Illness cover if joining pension scheme
* Access to Employee Assistance Programme & Medicash
* Continuous Development Opportunities
Apply today for more information!