* Date Posted: 13.11.2024
We have a great opportunity for a Sales Consultant to join our team within Vistry North East Midlands, at our sites across Nottinghamshire & Grantham. As our Sales Consultant, you will be the lead sales consultant on the development. You should carry out all aspects of the day-to-day running of the marketing suite in accordance with the customer journey, taking ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress.
Key Responsibilities:
* Ensure smooth running of the marketing suite.
* Assist the Sales Manager as required.
* Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature.
* Create and deliver informative and clear sales pitches and tours of the show home and development.
* Negotiate with customers to ensure the best sales outcome for the business.
* Utilise all technology available to ensure innovation in generating sales.
* Manage appointments with pre-booked customers effectively.
* Have a detailed knowledge of all Countryside Homes and the build progress on your development.
* Proactively manage and follow the sales process and customer journey as per the Vistry process and procedures.
* Implement the Company’s continuous drive to deliver excellent customer service.
* Work as a member of the sales team and demonstrate effective team working skills.
* Evaluate each sale for effectiveness, efficiency, and profitability.
* Ensure every customer contact is recorded on the relevant CRM system.
* Deal with all customers in a polite, friendly, and efficient manner.
* Keep customers informed of the progress of their purchase.
* Respond to all cancellations making every effort to ‘save’ the sale.
* Conduct competitor analysis as determined by Sales Manager.
* Carry out daily tasks required for your development.
* Take responsibility for all company property and equipment across each site.
Minimum Requirements:
* 5 GCSEs / GCE including Mathematics and English (at C grade or above).
* A Levels in any discipline.
* Experience in a customer-facing role delivering under pressure.
* Experience in generating leads and sales through telephone-based business development.
* Proven track record of achieving sales targets and exceptional sales.
* Excellent IT skills with knowledge of Microsoft Office tools.
* Strong negotiation and sales skills.
* Ability to handle complaints and difficult situations.
* Interest in property and the housing market.
* Full driving licence and access to a suitable vehicle.
* Willing to travel to all sales sites, including regional offices, and work weekends.
About Vistry Group:
We’re Vistry Group, the UK’s leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they’re needed most.
Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. We offer a range of financial, lifestyle, health and wellbeing benefits, plus recognition incentives.
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