Service Executive
Location: Manchester (Office-Based)
Hours: Full-time, 36 hours per week (4 x 9-hour shifts)
Join a Fast-Growing, Innovative Finance Company
Are you passionate about technology and customer service? Do you thrive in a fast-paced, collaborative environment? If so, this could be the perfect opportunity for you!
Established in 1996, Propel Finance has grown to become one of the UK's largest independent finance houses. As a leader in asset finance, we're at the forefront of innovation, revolutionising the industry with our unique embedded finance solutions. To support our continued success, we are expanding our team and looking for motivated and adaptable Service Executives to help drive our exciting growth plans.
Why Join?
At Propel, we believe in pushing boundaries to deliver exceptional service and create outstanding customer experiences. This is more than just a job-it's an opportunity to be part of a company that values your voice, fosters innovation, and offers real career progression.
Role Overview:
As a Service Executive, you will:
Handle customer and partner communications, assisting with online application journeys.
Manage competing priorities in a fast-paced, evolving environment.
Resolve customer queries across multiple communication channels, ensuring high satisfaction.
Maintain accurate agreement records within our bespoke administration system.
Follow company processes, procedures, and regulatory requir...