Summary
As a Business Development Apprentice for UKFM, the main purpose of the role is to collaborate to achieve the overall UKFM budget objectives for Pallet Sales and Storage/Warehousing through effective client relationship development and commercial support. You will work remotely but will be required to travel to visit sites and customers.
Wage
£15,704 to £25,396.80 a year
Training course
Sales executive (level 4)
Hours
Monday to Friday. Shifts TBA.
40 hours a week
Possible start date
Monday 7 April
Duration
1 year 6 months
Positions available
2
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
* Cultivate and nurture leads, overseeing the entire sales cycle to ensure a seamless transition into operations.
* Proactively seek out new sales prospects through various channels, including cold calls, emails, and social media.
* Efficiently manage and monitor your sales pipeline using advanced CRM tools.
* Establish, foster, and sustain strategic relationships with potential clientele.
* Lead and execute marketing initiatives on various social media platforms.
* Cultivate a strong network of current and prospective customers.
* Develop and present competitive pricing solutions for logistics and related services.
* Act as the primary point of contact for spontaneous inquiries and generate quotations accordingly.
* Arrange productive business meetings with potential clients to comprehend their specific logistics requirements.
Where you’ll work
UK FREIGHT MASTERS LTD
BIRCHWOOD WAY
SOMERCOTES
ALFRETON
DE55 4QQ
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
JC TRAINING & CONSULTANCY LTD
Your training course
Sales executive (level 4)
Equal to higher national certificate (HNC)
Course contents
* Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
* Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
* Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
* Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
* Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
* Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
* Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
* Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
* Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
* Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
* Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.
Your training plan
* Apprenticeship training will be conducted remotelty with a specialist tutor.
* Training will be delivered monthly unless otherwise agreed with yourself and your employer.
* Assignments will be completed through written assignments, presentations and professional discussions.
Requirements
Essential qualifications
GCSE in:
* English (grade 4-9)
* Maths (grade 4-9)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Presentation skills
* Administrative skills
* Number skills
* Team working
* Initiative