Social network you want to login/join with:
Job Description
* Interpret complex orders and coordinate the ordering and delivery of equipment and the procurement of services.
* Track accuracy of the current and predicted orders going through the team inclusive of order approvals;
* Collate and manage reports on forecasted deals in Enterprise Health for senior management and order statuses for internal stakeholders and customers.
* Responsible for ensuring orders are processed correctly throughout all relevant departments in the business and that all key process steps are taken;
* Coordinate and distribute work and tasks to the team, ensuring that workloads and alignment across the Enterprise Health accounts is spread fairly and evenly across the team;
* Provide input into Enterprise Health tenders where required to ensure that the bid reflects the capability of the team to facilitate ongoing procurement of goods and/or services as part of an ongoing managed service; and to ensure that the cost of any additional resources is captured.
* Lead negotiations with suppliers in Enterprise Health tenders where required with support of bid team.
* Work with the procurement team on negotiation and implementation of key supplier contracts specific to our Enterprise Health customers.
* Ensure that all quotes, orders and other data is recorded and processed accurately on our internal CRM and ERP tools in order to generate accurate reports;
* Develop and maintain internal relationships with key stakeholders such as our VP of Enterprise Health, Pre-sales, Service Delivery, Contract Management, Procurement and Finance.
* Develop and maintain relationships with key stakeholders at our major Enterprise Health customers
* Share technical knowledge and implement best practice and standards;
* Carry out 1:1 and team meetings, identify training and development needs, monitor KPIs and carry out performance reviews;
Skills and Experience
* Previous experience of working in a similar team leader role, preferably gained within an IT reseller / distribution environment;
* Desired experience in a service-based role with having to manage SLAs or KPIs.
* Experience of leading and motivating a team;
* Excellent administration skills;
* Proficient in the use of CRM, ERP systems and MS packages including Word, Excel and Outlook;
* Excellent communication skills, both oral and written with the ability to effectively articulate an opinion and engage with both internal and external stakeholders through a variety of different mediums;
* Excellent interpersonal skills, the ability to build and maintain relationships and work cross-functionally and interact confidently;
* Strong order administration skills including, quality of work, time management and data accuracy;
Additional Information
We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for the role, please get in touch.
#J-18808-Ljbffr