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Product Manager, Gaming Network
Posting Date: 7 Jan 2025
Function: Brand and Marketing
Unit: Consumer
Location: One Braham (4140), London, United Kingdom
Salary: Competitive with great benefits
London, Birmingham or Bristol
3 days in the office/ 2 days wherever
About EE
We’re EE. We are the biggest mobile and broadband operator in the UK and we have a relationship in every second household in the country. But we’re for everyone, on any network – serving up new tech, new services, and heaps of inspiration for every aspect of your connected life.
We’ve been awarded the UK’s best network for the last 10 years. It’s central to our vision – to be the most personal customer-focused technology company in the UK.
At EE, we thrive on innovation. Our Marketing department is at the forefront of creating and implementing cutting-edge strategies that drive our business forward. You'll have the opportunity to work on exciting projects that push the boundaries of creativity and technology, ensuring that we remain leaders in the industry.
As part of our Marketing team, you will have the opportunity to influence the strategic direction of the company. Your insights and ideas will be valued and can drive significant change within the organization.
As gaming continues to grow as a mainstream form of entertainment, the demand for seamless and high-performance network connectivity has never been higher. The Gaming Network Product Manager will play a critical role in ensuring that EE becomes the premier choice for gamers in the UK by developing and optimising our fixed and 5G networks.
What you’ll be doing
* Network Development and Enhancement: Lead the development and enhancement of gaming-specific network features across our fixed and 5G networks, ensuring superior performance and reliability.
* Collaborative Ideation: Work closely with technology teams to brainstorm, scope, and design innovative network solutions tailored for gaming applications.
* Project Management: Oversee the end-to-end delivery of network enhancement projects, from initial concept through to launch, ensuring milestones and deadlines are met.
* Performance Optimisation: Continuously monitor and optimize network performance to deliver low latency, high bandwidth, and stable connections for gamers.
* Proposition Development: Convert technical enhancements into compelling propositions for gamers, highlighting the unique benefits of our network for gaming experiences.
* Stakeholder Engagement: Engage with key stakeholders, including marketing, sales, and customer service teams, to ensure alignment and successful implementation of gaming network initiatives.
* Market Analysis: Conduct market research to identify trends and opportunities in gaming networks, and use insights to inform strategy and development priorities.
* Customer Feedback: Gather and analyze feedback from gamers to understand their needs and preferences, using this information to guide network improvements.
* Regulatory Compliance: Ensure all network enhancements comply with relevant regulations and industry standards.
* Reporting and Documentation: Prepare detailed reports and documentation on project progress, performance metrics, and network improvements.
The skills and experience you will have under your belt
Skills:
* In-depth understanding of network technologies, including fixed broadband and 5G, with a focus on gaming applications.
* Strong project management skills with the ability to lead complex projects from concept to completion.
* Excellent analytical skills to interpret data, identify issues, and drive data-informed decisions.
* Proactive and innovative problem-solving skills to address technical challenges and optimize network performance.
* Clear and effective communication skills for collaborating with technical teams and presenting ideas to stakeholders.
* Strong focus on customer experience and the ability to translate technical enhancements into user-friendly propositions.
* Up-to-date knowledge of the gaming industry and network performance requirements for gaming.
* Ability to lead cross-functional teams and manage stakeholder relationships effectively.
* Adaptability to work in a fast-paced environment with changing priorities and emerging technologies.
Experience:
* Experience in network product management, preferably with a focus on gaming or high-performance networks.
* Proven experience working closely with technology teams on network development and enhancements.
* Demonstrated success in managing large-scale network projects, from ideation to delivery.
* Strong understanding of the gaming industry and the specific network requirements for optimal gaming experiences.
* Experience in gathering and applying customer insights to drive product and network improvements.
* Familiarity with regulatory requirements and industry standards related to network operations and gaming.
* Experience conducting market research and using data to inform product development strategies.
* Proven track record of managing relationships with internal and external stakeholders.
What's in it for you? What are the benefits?
BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity.
• Competitive salary
• 25 days annual leave (plus bank holidays)
• 10% on target performance bonus
• Life Assurance
• Pension scheme if you pay in 5% BT will pay in an additional 10%
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• 50% off EE mobile pay monthly or SIM only plans
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• BT TV, including TNT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
• 50% discount for friends and family on EE SIM only plans
• World class training and development opportunities
• Volunteering days so you can give back to your local community
BT is an equal opportunities employer. We’re working hard to create an inclusive working environment, where people from all backgrounds can succeed.
We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
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