About Us
Success Prospecting is a dynamic and results driven company dedicated to helping our clients grow their businesses through effective telemarketing and lead generation strategies. We pride ourselves on delivering exceptional service and building strong relationships with our clients.
Role Overview
We are seeking a motivated and enthusiastic Telemarketing Advisor to join our team. In this role, you will be responsible for making outbound calls on behalf of our clients, engaging with potential customers, and generating leads or appointments. This is a hybrid role, offering the flexibility to work both remotely and from our vibrant office in Liverpool City Centre.
Key Responsibilities
* Make outbound calls to prospective customers on behalf of our clients.
* Engage in meaningful conversations to understand customer needs and present relevant solutions.
* Generate high-quality leads and set appointments for our clients’ sales teams.
* Maintain accurate and up to date records of all calls and interactions in the CRM system.
* Meet or exceed daily, weekly, and monthly call and lead generation targets.
* Build and maintain positive relationships with clients and their customers.
* Provide feedback to the management team to improve processes and client satisfaction.
* Stay up-to-date with client products, services, and industry trends.
Requirements
* Previous experience in telemarketing, sales, or customer service is preferred but not essential.
* Excellent communication and interpersonal skills.
* A confident and professional phone manner.
* Strong organisational skills and attention to detail.
* Self motivated with the ability to work independently and as part of a team.
* Comfortable working in a target driven environment.
* Proficiency in using both Windows and Mac devices.
What We Offer
* £25,000 salary with performance based bonuses.
* 25 days Holiday and Bank Holidays
* Flexible hybrid working model (office and remote).
* A supportive and collaborative team environment.
* Opportunities for professional development and career progression.
* Modern office space in the heart of Liverpool City Centre.