* Monday-Friday
* Strong Career Progression Opportunities
About Our Client
This organisation is a respected leader in the renewable energy sector. With an employee base of over 2000, they pride themselves on a commitment to innovation and customer service. Their location is a hub of activity, offering a collaborative and engaging work environment.
Job Description
* Manage and lead the Customer Service department effectively and efficiently.
* Foster a positive work environment and lead by example.
* Develop and implement procedures for handling customer service inquiries.
* Ensure all team members adhere to company policies and guidelines.
* Participate in recruitment and training of new customer service staff.
The Successful Applicant
A successful Customer Service Manager should have:
* Proven experience in a customer service management/senior role.
* An understanding and knowledge of customer service principles and practices.
* Strong leadership and team management abilities.
* Excellent communication and interpersonal skills.
What's on Offer
* An attractive salary package in the range of GBP 28,000 - GBP 32,000 per annum.
* A supportive work environment in a leading company.
* Opportunities for professional development and growth.
* A comprehensive benefits package.
If you are passionate about customer service and have a drive for leadership, we encourage you to submit your application for the Customer Service Manager position. This is your chance to make a significant impact in a respected company. #J-18808-Ljbffr