Genesis is proud to offer an exciting opportunity for you to join one of the world's fastest growing premium car brands in partnership with the Holdcroft Motor Group as a Luxury Car Specialist (Genesis Personal Assistant).
Salary: £27,500 basic, plus bonus annum - OTE £45k+ plus vehicle
Location: Stoke-on-Trent - willing to travel around Cheshire and North West area.
Luxury Car Specialists (Genesis Personal Assistants) are here to help make every step of the customer journey as easy as possible, from choosing to owning. It's all part of what makes the Genesis Difference so unique. You will help the customer choose the right model, arrange a test drive from home and then help your customer build and order their perfect Genesis maintaining a premium level of service for a luxurious customer experience.
Initially based in Stoke-on-Trent, you will be responsible for the customer relationships across Cheshire and the North West. You will provide high-end, premium customer service and drive sales from purchasing the vehicle to after care.
What you need to become a Luxury Car Specialist (Genesis Personal Assistant):
* 3+ year working in a luxury sales / customer service role.
* Full UK driving licence.
* IT and computer literate including knowledge of sales management systems.
* The ability to understand the needs of the customer and are able to respond to those needs effectively.
* Empathy and enthusiasm to handle complex situations, showing perseverance and seeking solutions.
* Ability to lead a conversation that is sales based however guides guests to an offer that best suits their needs and reality.
* Results-oriented and the ability to focus on personal achievements and objectives.
* Ability to collaborate and work cooperatively with the team.
* Can deliver exceptional and accurate Genesis product knowledge confidently to customers.
Benefits of role:
* Opportunities for professional growth within an advanced and thriving brand.
* Ongoing training and development programs to enhance your sales skills and product knowledge.
* A supportive and collaborative work environment.
* Access to a range of new company vehicles.
* Colleague referral bonus scheme (up to £1,000)
* 23 days holiday plus bank holidays.
* Employee assistance programme.
* Free flu jab.
If our new and exciting venture with Genesis is something you would like to be a part of and you feel that this Luxury Car Specialist role suits you, please apply now. We would love to hear from you.
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