Company Description
We’re the nation’s favourite heating brand, here to warm up people’s homes, lives, and futures.
First thing’s first, we’re flying the flag for a more responsible age of heating in the UK, looking after both people and the planet. The world needs more green technologies and we’re right in the thick of it, with our brand-new heat pumps and hybrid heating systems.
But it’s not all tools and tech. People are the real heart of our company. We connect with our customers to deliver genuinely helpful support, and we care about our employees and give them enriching careers. We work hard, we work together, and we work with a cause – delivering brilliant customer support and exceptional engineering.
And as an organisation of more than 1,800 employees, we also take our role in the communities we serve seriously. From giving away free heating systems for community spaces, to our charity, education, and volunteer work – we’re no strangers to rolling our sleeves up, getting stuck in, and helping out.
If that sounds like something you’d like to be a part of, we’d love to meet you.
Come and work #LikeABosch at Worcester Bosch
Join Our Team as a Rewards & Promotions Graduate!
Are you ready to kickstart your career in marketing with a leading brand? Worcester Bosch is seeking a dynamic, and enthusiastic Rewards & Promotions Graduate to support our Customer Loyalty & Campaigns Manager in designing and implementing innovative strategies that enhance customer engagement and boost brand loyalty.
What You'll Do:
* Design & Implement Strategies: Collaborate with our Customer Loyalty & Campaigns Manager to create and manage exciting rewards and promotions, including shop campaigns that run on our e-commerce site like Black Friday.
* Innovative Collaboration: Work alongside our marketing, sales, and product management teams to develop unique promotional offerings that align with our business objectives and captivate our audience.
* Data-Driven Insights: Work closely with our marketing data analyst to delve into customer behaviour and campaign performance, optimising promotions to maximise return on investment.
* Market Awareness: Stay ahead of the curve by monitoring market trends and competitor activities, identifying opportunities for unique promotional strategies that set us apart.
* Budget Management: Oversee promotion budgets to ensure cost-effectiveness and guaranteeing that funds are readily available for swift customer payouts.
* Customer Engagement: Collaborate with our customer service teams to address queries and feedback regarding promotions and our loyalty program, ensuring a seamless customer experience.
* Reporting & Presentation: Create insightful reports on campaign performance and present your findings and recommendations to stakeholders at all levels, showcasing your analytical skills and strategic thinking.
Qualifications:
* Bachelor’s degree in Marketing, Business Administration, or a related field.
* Relevant certifications in digital marketing or customer relationship management (CRM) are a plus.
* Previous experience in a role that involved direct customer interaction or customer service.
* Proactive: Self-motivated and able to take initiative in identifying opportunities for improvement.
* Detail-Oriented: Strong attention to detail, ensuring accuracy in campaign execution and reporting.
* Adaptable: Ability to thrive in a fast-paced environment and adapt to changing priorities.
* Team Player: Collaborative mindset with a willingness to support colleagues and contribute to team success.
Additional Information:
Deadline for Applications: 22nd April - please note, we reserve the right to close this vacancy at any time so we encourage candidates to submit their applications as soon as possible.
Expected Start Date: 01 June 2025
Working Hours: 39 hours a week; Mon – Thurs 08.00 - 17.00 and Fri 08.00 - 16.00 with a 1 hour unpaid lunch break.
Working with us comes with the following benefits:
* Hybrid working options available.
* 25 days annual leave per year plus bank holidays.
* Eligibility for our Company Performance Bonus (up to £2,000 gross per annum).
* Enhanced pension contributions.
* Access to the Perkbox and My Benefits platforms giving access to discounts, healthcare plans, group income protection and death in service benefits.
* Discounts on products from across the Bosch Group.
* Subsidised onsite café and canteen.
* Health & well-being support including: over 200 trained mental health first aid champions, free of charge employee assistance programme and after 2 years’ service you gain eligibility for funding up to £150 per annum to support your personal well-being.
* Access to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and events.
* Volunteering days.
* Policy to support growing families.
* Access to self-service training platform containing over 200 Bosch approved programmes.
* Networking opportunities across Bosch UK including a mentoring programme.
* And more!
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