We are working with a Privately Owned Car Dealership that is actively seeking a Service Advisor to join their friendly team in the Luton area.
Job Details
* Role: Motor Vehicle Service Advisor
* Salary: £25K basic with an OTE of around £32K
* Hours: Monday to Friday, 8.00am to 6.00pm (with 1 hour lunch); 1 Saturday a month, 8.00am to 1.00pm (paid as overtime)
* Holiday: 20 days plus all bank holidays annually
Service Advisor Responsibilities
1. Ensuring customers are informed about required service and repair work professionally
2. Advising on estimated repair costs and work to be undertaken
3. Selling additional products as appropriate to customer needs
4. Providing information on timescales and collection arrangements
5. Producing job cards using the in-house computer system
6. Updating customer and vehicle records
7. Documenting warranty work according to manufacturer policies
8. Preparing and completing invoices
Candidate Requirements
* Previous experience as a Service Advisor in a motor garage
* Full driving license
The ideal candidate will demonstrate excellent customer service skills, strong rapport-building abilities, and confidence in upselling opportunities. Maintaining the highest standards of courtesy and professionalism when interacting with customers and the public is essential.
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