Looking for an experienced Head Waiter/Head Waitress to lead service excellence in one of Windsor's most charming dining establishments? About Us: We are a well-established restaurant in Windsor known for delivering exceptional dining experiences in an elegant yet welcoming atmosphere. Our reputation for quality service and attention to detail makes us a destination of choice for discerning diners. The Role: As Head of department you'll be responsible for maintaining our high service standards while leading and developing our front-of-house team. Key Responsibilities: • Lead and supervise the waiting team • Ensure seamless service delivery • Train and mentor junior staff members • Manage guest relations and special requests • Coordinate between kitchen and front-of-house • Handle reservations and table planning • Maintain service standards and procedures • Assist with staff scheduling • Handle guest feedback professionally Required Experience & Skills: • Minimum 2 years' experience in a similar role • Strong leadership abilities • Excellence in customer service • Wine knowledge • Ability to work under pressure • Excellent communication skills • Smart presentation • Strong organizational skills • Problem-solving abilities We Offer: • Competitive salary: £28,000 - £32,000 per annum • Share of tips and service charge • Career development opportunities • Staff meals on duty • Training and development programs • Supportive team environment • Employee recognition programs Hours: Full-time position 45 hours per week Including evenings and weekends Location: Windsor area Excellent transport links To Apply: For a confidential discussion about this role, please contact Juice Hospitality with your CV and cover letter highlighting your leadership experience in hospitality, quoting reference 34866 All applications will be treated with complete confidentiality.