Randstad CP are looking for an experienced Contracts Manager to join a leading FM provider covering a large commercial contract.
As a person you will be a highly motivated people person, capable of driving high performance and maintaining an approach of continuous development towards the delivery of the services, management of performance and services standards. Ability to demonstrate a natural passion and understanding of quality customer service based on exacting personal values and a wide range of experience is a must.
Role Responsibility
➢ Provide leadership, and that contractual commitments are met and exceeded.
➢ Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on re-tender.
➢ Ensuring business policies and processes are effectively communicated, and implemented
within the contract.
➢ Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across the business and subcontractors activities and are regularly review.
➢ Ensure optimum staffing structures operate across contracts, balancing cost reduction with the
delivery of service excellence. Ensure structures support peaks and troughs in workload and disaster recovery.
➢ Ensure contracts are staffed by ...