The role is responsible for carrying out audit, accounts, taxation and other business-related activities on behalf of BK Plus clients. In addition, to provide support to Partners, helping with the management of tasks and personnel to ensure work is carried out efficiently, to a high professional standard and company targets for productivity and recoverability are met. The role requires significant liaison and communication with clients, other personnel and official organisations.
Brief Job Description
* Liaise with clients to gain a full understanding of their requirements and undertake audit, accounts, taxation and other business-related activities on their behalf, ensuring completed work is accurate and professionally presented to clients.
* Keep up to date with relevant legislation and ensure appropriate actions are taken when managing client affairs. This includes keeping clients up to date on legislation, and official dates/deadlines, and helping to implement new auditing ethics and standards throughout the practice.
* Be responsible for helping to manage clients and be a key point of contact, keeping them up to date on the progress of jobs, and helping to resolve queries effectively and to the client’s satisfaction. Where appropriate ensure matters are communicated and/or escalated to the Partner responsible for the client.
* Be responsible for the management and delegation of client tasks to ensure jobs are completed accurately, professional presented and completed within required compliance deadlines and budgeted timescales.
* Use client information and be proactive in identifying opportunities for the clients to improve their business performance; help make clients aware of additional products and services, BK Plus can provide to support their business with a view to gaining additional business.
* Give support and help to other members of the BK Plus team; including helping with the development of junior members of staff, giving guidance, identifying training requirements and helping to ensure client jobs/tasks are distributed so work is carried out to maximum efficiency.
* Liaise with Partners in planning client budget targets and help ensure tasks are completed within budgeted timescales and recoverability targets are reached.
* Accurately record activity codes on timesheet each day to enable company and individual productivity targets to be evaluated.
* To undertake other tasks as required by the management which are required to either enhance client service or improve working practices.
Minimum Qualifications
Requirements for the role
* To ensure communication with clients is friendly, helpful and professional at all times. To always remain focussed on giving a high level of client care, with client satisfaction being the ultimate goal.
* To share and communicate information, as appropriate, with other BK Plus personnel to enable the provision of services to clients.
* To maintain good working relationships within BK Plus and be active in helping the business improve working practices and the services it provides; by contributing any ideas and giving support to other members of staff as required.
Confidentiality – The job holder is responsible for managing client matters in strict confidence. Discretion should be used at all times and under no circumstances should client information be revealed or used inappropriately. Advice is readily available from a Partner for any queries relating to confidentiality.
Knowledge & Skills – The job holder should have the relevant technical knowledge and ability to carry out audit, accounts, taxation and business related services required by the client including any legislation which applies. In addition, the job holder should have a good knowledge of general office procedures and possess excellent communication skills.
Company Knowledge – The job holder requires knowledge of BK Plus working procedures along with a good understanding of the products and services available to clients and how the need for these can be identified.
In return an Audit & Accounts Manager will receive the following benefits:
* 25 Days holiday + Bank holidays
* Access to an EAP system
* 24 hour access to a GP
* Access to a Discount portal offering discounts off high street retailers & gym memberships
* A Cycle to work scheme
* Access to a green car scheme
* Professional subscriptions paid for
Diversity & Inclusion at BK Plus
At BK Plus, inclusion and diversity are central to our values. We have an authentic focus on inclusion, enabling our people to feel they can bring their whole self to work and ensuring everyone feels supported, respected and confident to make a valuable contribution to our company and to our clients.
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