About Us: Recruitment Direct are a recognised independent recruitment agency based in Leominster with a first-rate reputation. As Temp Desk Operations, you will be the backbone of our temp recruitment team, ensuring a seamless recruitment service for our clients and candidates. This is not just a support role—it’s an opportunity to take ownership of processes, improve efficiencies, and grow into a lead position. What you can expect: Basic salary: £29,000, depending on experience Permanent and full time A clear path for progression from administration to temp desk lead Bonus structure based on temp desk revenue Generous commission structure for perm desk placements 22 days annual leave plus an additional day for your birthday plus statutory holidays Ongoing training and professional development Monday to Friday, 9am – 5pm with an hour for lunch Leominster central location with parking (minimal cost) Responsibility for the emergency out of hours mobile Overtime, take on more responsibilities, including mentoring junior team members and contributing to strategic decision-making We asked our temp team to describe a ‘day in their life’ and here’s what they had to say: Working in the busy Leominster office of Recruitment Direct, part of a close-knit team that makes a real impact Checking-in with clients to ensure all temporary workers have arrived for work and organising replacements if necessary. Contacting applicants for the various roles available, to discuss their work experience and availability for work. It is a great feeling of achievement to place the right candidate in the right role and obtaining great feedback from clients Checking timesheets submitted online by our candidates, using our CRM system, and liaising with our payroll administrator, Claire, to ensure timesheets are processed correctly and candidates receive their pay without any issues. Manage our diary, making sure all bookings are accurate and sending follow-up messages to confirm candidates have arrived as scheduled When last-minute issues arise—such as cancellations or urgent client requests—quickly find replacements and coordinate with all parties to keep things running smoothly. Oversee compliance and documentation, ensuring all right-to-work checks are completed and records remain up to date. Write job specifications and post them online to attract the right applicants. Keeping our job adverts fresh and up to date, both in our window and on our job board. Obtain new business by calling and visiting companies, also to encourage our current clients to have more temporary staff to help them over their busy period. We work hard to build good relationships with clients to ensure good recommendations and ultimately more business Every day is fast paced, varied and incredibly rewarding It’s perfect for a ‘people person’ with strong attention to detail and can juggle multiple priorities while maintaining a high level of accuracy and professionalism. With a supportive team, a welcoming office and plenty of opportunities to develop new skills, it’s a fantastic place to work What we are looking for: Strong administrative background, preferably in recruitment or a fast-paced service industry Highly organised with excellent attention to detail IT literate with Excel proficiency CRM system experience preferred Confident communicator, able to develop relationships with clients and candidates Willingness to monitor the out of hours mobile Full driving licence