UK Service Retention Programme Consultant (Hybrid role with visits to Farnborough Office)
£35,000 per annum plus benefits
Full time
The Retail Performance Company (rpc) is a young vibrant and growing company established 10 years ago in Munich, Germany. Early 2016 the UK arm of the business was permanently established with the vision of becoming one of the leading markets for this globally established business. With this key focus rpc are looking for a dynamic individual with a "can do" attitude filled with personal drive and team spirit.
rpc are currently recruiting for a UK Service Retention Programme Consultant. This is an exciting and unmissable opportunity to be an integral part of the UK team for this vibrant and ambitious provider of consulting, coaching and training in the sphere of omni-channel presence for retailer focused companies- helping them shape their presence across the physical and digital world in order to create a consistent retail experience.
The overall purpose of the role will be to offer specialised expertise to assist retailers in expanding their active service customer base, thereby enhancing retention & revenue generation.
Key Accountabilities
1. Support retailers in optimising their processes, executing effective marketing activities, conducting KPI analysis, generating reports, and identifying o...