Dynamics 365 FO Systems Analyst - 2nd and 3rd Line
Salary: 40,000 - 55,000 per annum depending on experience
Location: Remote - must be happy to travel to client site (Aylesbury, Harrogate, Milton Keynes) when needed
About:
Our end user client is actively recruiting for an experienced D365 F&O and CE Systems Analyst to join their expanding IT team. This person will provide 2nd and 3rd line support on the D365 system, leading the design, development, and implementation of F&O and CE across the organisation.
Main Responsibilities:
* Collaborate with key stakeholders to understand business needs
* Provide 2nd and 3rd line support to users
* Assist with system integrations for D365 F&O and CE
* Monitor the D365 environment, being responsible for updates and migration
* Assist with TDD's (technical design documents) and support junior members of the team
Required Experience:
* Experience as a systems/support analyst for D365 F&O and/or D365 Customer Engagement
* Solid understanding of CRM and ERP concepts and functionalities
* Experience providing 1st, 2nd, and 3rd line support for D365 F&O and CE systems
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