A fantastic opportunity has arisen for a Out of hours Telephone Operative to join our dynamic out of hours Domiciliary team in Llanishen, Cardiff. In return, we offer highly competitive pay rates, paid DBS disclosure, full training and on-going support. Care Cymru has achieved considerable organic growth over a number of years and now provides almost 10,700 hours of care and support each week to some 775 people from our 6 branches and Head Office. We provide employment for more than 600 care staff and office-based staff in several towns and cities. As a member of the team you will be responsible for the out of hours service. This role will also include the following duties: Assist in the day to day operation of the service. Excellent professional telephone manner Have hands on care experience To assist with maintenance of records, in written or computerised format, as specified within procedures. Deal promptly and appropriately with any complaints received. Sociable, flexible and a committed individual To Liaise with Managers staff members and service users within our Domiciliary offices across Wales. Be willing to undergo an enhanced DBS disclosure Shifts required are; - Weekdays - 6.00am - 9am and 5pm - 10pm - Weekends -2pm - 10pm Please contact Sarah on 02920484239 Apply now for an immediate interview (must be in the UK to apply for this role)