Food & Beverage Manager vacancy, established hotel with busy C&E, corporate & leisure mix. An opportunity to work with an experienced GM and Ops Manager with strong personal development opportunities.
PRIMARY OBJECTIVE OF POSITION:
Are you an experienced F&B operator with experience working within the hotel sector? Do you have experience and exposure to Restaurant, Bar and C&E operations? Are you passionate about standards and guest satisfaction? Do you enjoy being creative and implementing your ideas and style? If so please read on...
TASKS, DUTIES AND RESPONSIBILITIES:
SUPERVISE SERVICE AND WAITSTAFF AND SERVICE GUESTS IN THE LOUNGE RESTAUARNT & BAR & MEETING & EVENTS TO MAXIMISE SATISFACTION AND PROFITABILITY
* Ensures that guests receive quality service by providing work direction for staff
* Supervises waiting staff verifying that their workstations are stocked neat and orderly
* Ensures that F&B outlets are ready for guests by checking overall condition of areas regularly
* Ensures that F&B outlets are in neat and orderly condition at all times
* Provides guests with quality service by monitoring staff assignments and responsiveness
* Performs all service duties of F&B outlets.
* Coaches staff to achieve F&B and M&E revenue goals
* Actively pushes high profit food and drink items, and informs staff of such to increase sales
* Greets and seats guests, and makes sure that they receive prompt, courteous and efficient service
* Seeks appropriate opportunities to communicate with guests to personalise the F&B service
* Ensures readiness and compliance among all staff
* Utilises supervisory skills, effective communication, and motivation to maximize employee productivity and satisfaction
* Undertakes relevant administrative tasks e.g. preparing rotas, distribution of tips, managing the wage planner and communications with Financial Controller twice weekly
* Communicates daily with head chef and front office manager
* Assist with F&B related projects to improve service, increase revenue
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