Head Porter - Housekeeping
We are seeking a dedicated and organized Head Porter to join our Housekeeping Department. This role offers the opportunity to oversee the day-to-day operations of linen stock management while ensuring that budgets are adhered to, and stock levels are maintained efficiently. The successful candidate will play a key role in supporting the Housekeeping teams operations and contributing to the overall success of our services.
Key Responsibilities:
1. Linen Stock Management:
o Oversee the inventory of linens, ensuring stock levels are sufficient and meet operational needs.
o Regularly inspect the quality of linens and ensure timely replacement or repair, as necessary.
o Manage linen storage and distribution to various departments while maintaining an organized and efficient system.
2. Budget Control and Reporting:
o Monitor the linen and guest amenity stock budget and ensure all purchases and expenses stay within the allocated limits.
o Work closely with the Housekeeping Manager to provide regular reports on linen usage and budget adherence.
o Identify areas for cost-saving and recommend improvements to linen procurement and storage practices.
3. Team Leadership and Support:
o Supervise and support the porters in their daily tasks, ensuring high standards of cleanliness and organization are maintained.
o Provide training on proper linen handling, stock management, and inventory systems.
o Ensure all Health & Safety guidelines are followed, particularly with regards to linen handling and storage.
4. Collaborative Communication:
o Maintain open communication with the Housekeeping Manager and other departments to ensure smooth operations and resolve any stock-related issues.
o Work with the Purchasing department to place orders and track deliveries.
Key Skills and Qualifications:
* Proven experience in a similar position within a housekeeping or hospitality environment.
* Strong organizational skills and attention to detail, particularly regarding stock management and budget control.
* Ability to work independently and manage a team effectively.
* Basic knowledge of budgeting and financial tracking.
* Excellent communication and interpersonal skills.
Who are we?
The Shangri-La Hotel London is located in the Shard, Western Europes tallest building.We are the first elevated luxury hotel in the city, bringing our roots in Asian hospitality to the West. Our hotel offers 202 guestrooms and suites located throughout levels 34 & 52 of The Shard; with unparalleled views across London, the hotel features several signature dining venues & three river-facing event spaces. Located in London's most historic area, the hotel is nearby the financial hubs of the City and Canary Wharf as well as key tourist attractions such as Tate Modern, the Tower of London, St. Pauls Cathedral, Shakespeare's Globe and Borough Market.
In joining the Shangri-La Hotel London, we will offer you an array of exclusive benefits and lifestyle options such as but not limited to:
Competitive and generous pension contribution scheme
50% discounts in our exclusive award-winning luxury Restaurants and Bars
Complimentary dining whilst at work
.CODE Hospitality membership
Complimentary dry-cleaning service for your work attire
Annual season travel ticket loan to support you in your journey to work
Staff rates at properties worldwide
Exclusive discounts across London Bridge area via the Shard Card membership scheme
Loyalty benefits- such as complimentary stays, monetary recognition for long service
Investment in your personal development via our vast online Shangri-la academy courses
Internal promotions and endless opportunities
Unique cultural and engagement events across all teams
Immediate enrolment onto our employee recognition platform moments of joy
Financial recognition for introducing new successful team members into the hotel via our inhouse talent team
Please note that all applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates.
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