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Product Manager (CRM and Customer Journey), Chandler's Ford
Client: Utilita Energy
Location: Chandler's Ford, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 48448ada867e
Job Views: 109
Posted: 14.03.2025
Expiry Date: 28.04.2025
Job Description:
Salary Range: £60,466 to £68,185
Location: Chandler's Ford - Remote
Closing Date: 30/09/2024 23:45
About Us: We are a dynamic software company established in 2006, with a vision of helping the energy and utilities sectors improve customer experience and lower their cost to serve, using smarter process automation.
What Does This Role Involve?
You will be working closely with our customer team, modernising our current products and services, as well as managing new products. You will be responsible for the value and viability risks for a product and is overall accountable for the product's outcomes. You will monitor all aspects of a product's performance to inform the product roadmap as well as be accountable for the ownership of the product backlogs by prioritising the needs of the business. You will conduct market research and competitive analysis to identify opportunities and threats, as well as gather customer insights to inform product decisions.
Who Are We Looking For?
Your commercial Product Management experience of CRM systems and the customer journey will provide you with the platform to be successful in this role. Your willingness to take accountability for the products outcomes, will empower you to deliver value to the team. Your previous experience of conducting competitor analysis and identifying opportunities and threats, will allow you to deliver bigger and better products to our customers.
Benefits - Available From Day One!
1. Bonus Scheme, made up of personal and company elements.
2. Career progression, we’re an expanding organisation.
3. 25 days annual leave plus bank holidays.
4. Pension scheme, Employer contribution at 4% of your salary when you contribute 5%.
5. The opportunity to win tickets to major outdoor events including, gigs and shows at arenas around the UK.
6. Access for you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
7. We offer all our staff a paid volunteering day every year, plus the chance to be involved in various fundraising opportunities.
8. A health care scheme that includes dental, eye care, treatments, and diagnostics health consultations.
9. Death in service, twice your annual salary.
10. Employee Assistance Programme with access to counselling support, legal and financial advice 24/7 365 days a year, as well as a GP line and Your Care.
The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
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