Job Description
VANRATH have partnered with one of Northern Ireland's most established Heavy Vehicle Dealerships. The organisation is recruiting a Parts Supervisor position.
This is a fantastic opportunity for any experienced individual to join a longstanding company that offers many routes for progression.
Permanent role.
Place of work is Ballyclare
Salary
£30,000 - £35,000 + Fantastic benefits (see attached), company pension scheme, free laptop etc.
Responsibilities:
* Overseeing the performance of the parts team, including managing targets, conducting probationary reviews, performance appraisals, progress meetings, and managing absenteeism.
* Identifying and addressing training needs, ensuring parts team members are supported in their development.
* Building relationships with existing customers, developing accounts, and identifying opportunities for securing new parts sales customers.
* Engaging in parts sales through both telephone and face-to-face interactions with customers.
* Developing and expanding the company's online parts sales presence.
* Overseeing stock inventory, ensuring stock health, and managing stock checks, as well as performing discrepancy checks.
* Creating and maintaining pricing support for parts-related cases.
* Allocating key customers to the parts team and monitoring the progress of parts sales.
* Coordinating with the brand partner on current promotions and ensuring effective implementation, working alongside the internal marketing team to publicise them.
* Analysing and reporting on parts sales spend.
* Ensuring customer demands are met and providing accurate, timely solutions.
* Adhering to relevant health and safety regulations and promoting best practices throughout the aftersales department.
The Ideal Candidate:
* Previous experience within a similar position (Agri / heavy plant ideal)
* Previous experience of supervising staff performance
* Full valid UK driving license
* Sales experience ideal