Description
Diversity matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.
The role
Seasonal Stock & Till Assistants work at the forefront of our business & ensure our products are fresh, and that we are maintaining our visual merchandising and cleanliness standards.
Working in a fast paced environment where you are required to stand, walk and move around for the majority of your shift with repetitive movements such as lifting and reaching overhead, and use of tills, handling cash and making sure our visitors leave the shop with a lasting impression.
We need you to be passionate, motivated and enthusiastic about showcasing our beautiful products. You need to be an excellent team player who is ready to hit the ground running to ensure our stock levels are maintained during our busiest time of the year.
You'll support with processing deliveries, facilitating order and collects, keeping an eye on stock rotation, and reducing waste management. With in-depth training on our products and ingredients, you will be a Lush Ambassador representing our ethics and values to our customers, and play a crucial part in ensuring the ultimate experience for our guests, offering product demonstrations and the best customer service on the high street, at our busiest time of the year. You'll also be working periods on the tills, ensuring the end of our customers journey is as dreamy and efficient as the rest of their visit.
Customers are at the heart of what we do, therefore assisting customers is still part of the stock & till assistant role.
Key Information
Hours available: 8-12 hours per week* * base contract of 8 hrs during training period to increase to 12hrs over Nov & Dec. Overtime will be available.
It is a role requirement to be available to work at least 1 weekend day each week and either 24th Dec or 26th Dec 2024.
Application Deadline: Monday 7th October 2024
Recruitment Evening: Thursday 10th October 2024
Trial Shifts: Various Friday 11th-Sunday 13th October 2024
Training Days: Week commencing 14th October 2024 and Week commencing 21st October 2024
Start Date: From Week commencing 14th October 2024
Contract Ends: 30th Dec 2024
Key Responsibilities
It is important to note that this position is for stock and tills and not sales.
* Maintaining shop floor stock levels during our busiest time of the year.
* Maintaining visual merchandising and cleanliness standards.
* Processing deliveries.
* Adherence to our freshness policy and stock rotation.
* Waste management.
* Stocktakes.
* Maintaining high levels of organisation in the stockroom and back of house areas.
* Working on tills, cash handling.
* Please Note - This role involves manual lifting and a large amount of physical activity. Please consider this when applying.
* Customers are at the heart of what we do, therefore this is still a customer-facing role.
Skills and Experience
Teamwork: Capable of collaborating with team members to achieve store goals, and maintaining a positive and supportive work environment.
Communication: Strong verbal communication skills to engage customers, actively listen to their needs, and provide relevant product information.
Adaptability: Ability to adapt to changing circumstances, handle challenging situations, and work effectively under pressure.
Problem-solving: Skill in identifying and resolving any stock issues, finding appropriate solutions, and ensuring customer satisfaction.
Benefits
* Holiday allowance
* 50% discount on Lush products and spa treatments
* Profit-based bonus
* Complimentary spa treatment*
* Pension scheme*
* Paid day off for your birthday
* Cycle to work scheme*
* Discounted rail and bus season tickets*
* Employee assistance programme
* 6 months’ full pay for parental leave (primary caregiver)*
* Financial childcare support on return to work*
* Flexible working
*qualifying period & hours required
Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics.
Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold ‘naked’ to the customer without any packaging.
We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of!
Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business.
In the UK we currently have offices located in Poole, Dorset and Soho, London.