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French and English Speaking Customer Advisor, Ringwood
Client:
South West Recruitment
Location:
Ringwood, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
06e0959c8019
Job Views:
8
Posted:
24.04.2025
Expiry Date:
08.06.2025
Job Description:
We are recruiting for a temporary Customer Service Assistant to speak both French and English.
Main Purpose of role:
* Responding to English and French emails, answering calls in both languages,
* Dealing with customer queries on our system and translating replies between English and French,
* Delivering customer service excellence in all interactions over the phone, email, social media, and live chat.
The Multilingual Consultant will report to the French Team Leader.
You should have:
* A natural ability to communicate and empathize,
* A confident and professional manner,
* A genuine willingness to help customers resolve their challenges,
* The desire to enjoy your work!
Salary: £13.00 per hour plus a possible monthly bonus of up to £100.
Location: Main Office in Ringwood, Hampshire.
Hours: 40 paid hours per week.
Shifts: Rota hours: Monday to Sunday, 07:00 - 22:00.
* IIP Accredited Employer
* Great working culture with a fun and sociable team environment
* 50% discount with More bus for monthly and quarterly tickets (easy connections around Bournemouth and Salisbury to Ringwood)
* Pension Scheme with Standard Life
* Eye test vouchers and discounts
* Discounted corporate gym membership with Anytime Fitness (24-hour gym with over 5000 sites globally)
* Involvement with local charities and fundraising days
* Campaign-specific benefits including discounts, incentives, and prizes
* Recommend a friend scheme with a £1000 reward
* Apprenticeships, qualifications, and career development schemes
* Recognition and reward schemes with Love to Shop Voucher rewards
We are recruiting for a temporary Customer Service Assistant to speak both French and English.
Main Purpose of role:
* Responding to English and French emails, answering calls in both languages,
* Handling customer queries and translating replies between English and French,
* Providing excellent customer service over the phone, email, social media, and live chat.
The Multilingual Consultant reports to the French Team Leader.
You should have:
* Strong communication and empathy skills,
* A confident and professional demeanor,
* A genuine desire to assist customers,
* A fun attitude towards work!
Salary: £13.00 per hour, with potential bonuses up to £100/month.
Location: Ringwood, Hampshire.
Hours: 40 hours/week.
Shifts: Monday to Sunday, 07:00 - 22:00.
* IIP Accredited Employer
* Fun, sociable team environment
* Transport discounts and benefits
* Pension scheme
* Health and wellness discounts
* Gym memberships
* Charity involvement
* Incentives and rewards
Additional details:
* Job Title: French and English Speaking Customer Advisor
* Job Reference: 34214
* Salary: £13 - 14 per hour
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