It's fun to work in a company where people truly BELIEVE in what they're doing Job Description: Operations Associate About Us Ingram Micro are proud to be partnered with some of the best-in-class manufacturers within the technology segment; Apple, Cisco, Dell, HP, Aruba, Poly, IBM, Microsoft, Dell EMC, Kaspersky, Adobe, Redhat, AWS, Intel. As a global expert in technology and supply chain services, Ingram Micro have an integrated and established relationship with our customers - enabling them to operate more efficiently and successfully in the markets they serve. Be your best, working with the best. About the Job An exciting opportunity to join our Operations team on a permanent basis. You will assist with both inbound and outbound stock deliveries, pick and pack items from our vast product line to complete customers orders accurately and within agreed SLA’s What you can expect to be getting up to as an Operations Associate; Accurately pick stock and scan serial numbers, ensuring the serial number is accurate to the product Pick orders according to priority Report any defects of the product noticed while packing Ensure quality when packing, stacking, labelling, wrapping, and packing the slip attachment 100% customer experience at forefront of mind Propose ideas to improve existing processes Adhere to and enforce Operations Security protocol In order to set you up for success, we are looking for the following skills and experience Effective Communicator: You are able to communicate information in a confident and convincing manner, both written and verbally Time Management: You are reliable - both personally and with team objectives/targets Team Collaborator: You can work across internal and external teams of all levels to proactively support the customer. Results Driven: You are focussed on achieving results and have interest in driving customer to their outcomes. PC Literate – You can confidently use Microsoft Office suite, specifically Outlook, Word and Excel. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to- consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post- sales professional support. Learn more at www.ingrammicro.com. Make an application to join the team None of this is achievable without great people, with a complete customer focus. Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer an excellent base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning. LI-NA