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Customer Service Administrator, Stafford
Client:
Chase Taylor
Location:
Stafford, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
a87721004652
Job Views:
2
Posted:
30.03.2025
Expiry Date:
14.05.2025
Job Description:
We have an excellent opportunity for a Customer Service Administrator to join a leading supplier of building products to the UK's construction and house-building sectors. The main purpose of the role is to support the Customer Service Team with admin related tasks.
Key Responsibilities:
1. To collate and scan all delivery notes so that proof of deliveries can be provided to any customer requesting one.
2. Ensure that all delivery notes are filed correctly.
3. Dealing with customer enquiries by telephone and email.
4. Contact customers on a weekly basis and establish how many require collections and update the transport team.
5. Checking and processing of sales orders.
6. Issuing collection note paperwork.
7. Raising cases on CRM system.
8. Filing of sales orders and credit notes.
9. Admin support for other departments as and when required.
Experiences and Skills Required:
1. Competent with Microsoft packages.
2. Good level of numeracy.
3. Excellent telephone manner.
4. Organised approach to work.
5. Ability to work on own initiative.
This is a full-time, permanent position. Hours of work are Monday-Thursday 8:00-17:00 and Friday 8:00-16:00.
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