📢 Exciting Opportunity! Account Manager at Zendbox 🚀
At Zendbox, we’re revolutionising fulfilment, and we need an Account Manager to help build and nurture strong client relationships. This is not your typical customer service role - you’ll focus on onboarding new customers, driving strategic account growth, and ensuring top-tier service for clients handling a mid-to-high volume of orders.
🔹 Why Join Us?
✅ Take ownership of client relationships, acting as the main point of contact
✅ Lead onboarding and ensure a seamless go-live experience for new customers
✅ Identify upsell and cross-sell opportunities to drive business growth
✅ Collaborate with internal teams to optimize customer success
✅ Work in a fast-paced, high-energy environment where your impact is tangible
🔹 What We’re Looking For:
✔️ 1-2 years experience in Account Management or Customer Success
✔️ Strong relationship-building and communication skills
✔️ A solution-oriented mindset, always looking for ways to improve the customer experience
✔️ Proven ability to identify and capitalise on growth opportunities
✔️ Experience leading customer onboarding and implementation processes
✔️ Knowledge of logistics, fulfilment, or supply chain industries is a plus
💰 Salary: £30,000 - £35,000 per annum
📍 Full-time | HQ in Kent
🚫No agencies