The main purpose of the role is to work under the direction of the Catering Manager to perform a variety of tasks within the College’s catering facility.
· To assist as directed with all aspects of basic food preparation and retail activities
· To demonstrate excellent customer service skills at all times and to greet all customers helpfully and courteously
· To act as a sales assistant in the Catering Facility and to advise customers of any promotional offers in order to maximise sales
main duties.
Customer Service
· To demonstrate excellent customer service skills at all times and to greet all customers helpfully and courteously
· To report any customer comments to the Catering Manager
· To act as a sales assistant in the Catering Facility and to advise customers of any promotional offers in order to maximise sales.
· To keep records (e.g., counter checks and stock sheets as required)
· To assist with the preparation and service at special functions
Food Service
· To assist as directed with all aspects of basic food preparation and retail activities
· To clean and clear food areas
· To prepare counters and dining areas for service
· To clear and clean counters during service
· To clear and clean counters and service equipment after service
· To maintain a high standard of hygiene and safety within the workplace
· To undertake all aspects in the cleaning of counters, equipment and area in accordance with the Cleaning Schedule and to complete and sign the Cleaning Schedule when the task has been completed.
General
· To provide supervision to students using the facility’s communal spaces, ensuring that they behave appropriately and by encouraging them to keep the area tidy by disposal of litter and used trays etc
· To provide cover for other Catering Assistant duties as required
· To comply with any reasonable requests made by the Catering Manager
· To be flexible and responsive and take on additional responsibilities and duties commensurate with the post, as directed by the Principal / CEO.