Contents Location About the job Benefits Things you need to know Apply and further information Location Some travel may be required for this role. About the job Job summary DVLA Chief Executive Salary: c£135,000 Location: Swansea The Driver and Vehicle Licensing Agency (DVLA) keeps complete, accurate registers of drivers and vehicles and makes them as accessible and flexible as possible to those who use them. These registers are important to DVLA, the police and others and help keep the UKs roads some of the safest in the world. We are responsible for maintaining over 52 million driver records and more than 46 million vehicle records. Last year we handled more than 4 billion interactions, with 84% of those conducted through digital channels. We are also responsible for the collection of Vehicle Excise Duty, with more than £7.8 billion collected last year. We also offer personalised registrations for sale and collect more than £300 million every year on behalf of the Treasury. We are a leader in UK government for providing modern, flexible, digital services. Were now looking for an exceptional Chief Executive to lead us to the next stage of our journey, to fully complete our digital transformation and prepare us for fundamental changes in the motoring environment. Please click on this link for a message from David Jones https://youtu.be/4XAipfG1UFw?siuyE7HywQrr7zy1wY This role requires an outstanding, inspiring leader with experience in a large, complex delivery organisation, who is motivated by delivering excellent customer services. People leadership will be at the heart of your skill set and you will have experience developing a motivated and engaged team, all with a strong commitment to diversity and inclusion. Strategic and commercial, you will also be able to drive what good looks like in delivery. You will also be able to advocate for your organisation in a broad stakeholder landscape, building constructive and trusted relationships. If youre successful, youll have the opportunity to lead us in delivering our ongoing transformation and shape and lead the way in how the public access government services. If you have the skills, experience and ambition that were looking for, then we want to hear from you. The Civil Service is committed to becoming the most inclusive employer in the UK. We are committed to understanding, respecting and representing as broad a range of views and backgrounds as we have in UK society. We know that diverse perspectives and experiences are critical to an effective, modern Civil Service. Further information is available at http://www.gatenbysanderson.com/job/GSe115095. Applications (CV and supporting letter) should be submitted via the website by no later than 23:55 on 13th November 2024. Job description Purpose of role The Chief Executive is responsible and ultimately accountable for the resources, performance and development of the Driver and Vehicle Licensing Agency (DVLA) and for the achievement of the Strategic and Business Plans, including targets agreed with the Secretary of State. This is a substantial leadership, delivery and business transformation role. Key responsibilities Provide strategic and operational leadership, in particular, lead the continued development and transformation of DVLA with and through leadership of the Senior Executive Team and Board, delivering key strategic ambitions, priorities, business plans and major projects on time and to budget. Deliver high quality services to our customers that meet their expectations and needs, maintaining DVLA excellence in customer service, service availability and performance. Develop and promote the future strategic direction of DVLA, including its role in delivering motoring services, working in partnership with the Chair, Board and Executive team members and within the framework of departmental and government policy. Act as the Accounting Officer, responsible for signing of the agencys accounts and for the annual collection of some £8 billion of vehicle excise duty, annual income of some £670m from all sources and an annual operating expenditure of £520m. Manage the agencys resources to deliver the agreed business plans, while at the same time managing risk and securing continued value for money and efficiency. Provide inspiring, confident and empowering people leadership to DVLA staff and in the wider Civil Service. Champion DVLA values, culture change and service excellence. Ensure that staffing resources and structure are able to embrace change and evolve to meet future demands and ways of working. Manage and maintain effective relationships with a wide range of key stakeholders at senior level, including Ministers, DfT colleagues, other government departments, the police, courts, local authorities, industry and lobby groups and trade unions. Participate as a member of the DFT Motoring Future Forum to promote development and implementation of joined up policy work relating to motoring now and in the future. Maintain effective local community relationships and contribute to local affairs as a major employer in the region. You will report to the Director General of the Road Transport Group and are accountable to the Permanent Secretary, Ministers and Parliament. You will lead a workforce of more than 6,000 people, the majority of which are based in Swansea but we also have offices in Birmingham. You will have line management responsibility for seven direct reports: Director of Operations and Customer Service; Director of Finance; Chief Technology Officer; Director of Commercial; Director of Strategy, Policy and Communications; Director of Human Resource and Estates; and Head of CEO Office. Person specification DVLA is seeking to appoint an outstanding, inspiring senior leader with Board level experience, who is motivated by delivering excellent public services, and who can meet the following essential criteria: Experience operating as either a Chief Executive or senior executive in a large, complex delivery organisation Proven people leadership skills, with experience of shaping an organisation, leading high performing teams and cultural change, and developing a motivated and engaged staff team, all with a strong commitment to diversity and inclusion Experience of developing and executing organisational strategy and translating this into successful business and operational plans Ability to work collaboratively at the most senior levels and with a wide and diverse range of stakeholders and colleagues influencing and building trust and confidence Strong communication and advocacy skills, both internally and externally, including speaking in public and via media Strong track record of delivering excellent customer facing service, ideally in a large-scale operational environment. Benefits Alongside your salary of £135,000, Driver and Vehicle Licensing Agency contributes £39,109 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Whatever your role, we take your career and development seriously, and want to enable you to build a really successful career with DVLA and wider Civil Service. It is crucial that our employees have the right skills to develop their careers and meet the challenges ahead, and youll benefit from regular performance and development reviews to ensure this development is ongoing. As a Civil Service employee, youll be entitled to a large range of benefits. These include: 25 days annual leave on entry, increasing on a sliding scale to 30 days after 5 years service. This is in addition to 8 public holidays a competitive contributory pension scheme that you can enter as soon as you join where we will make a significant contribution to the cost of your pension; where your contributions come out of your salary before any tax is taken; and where your pension will continue to provide valuable benefits for you and your family if you are too ill to continue to work or die before you retire generous paid maternity and paternity leave which is notably more than the statutory minimum offered by many other employers childcare benefits. Working parents can open an online childcare account and for every £8 they pay in, the government adds £2, up to a maximum of £2000 a year for each child or £4000 for a disabled child. Parents then use the funds to pay for registered childcare. Existing employees may be able to continue to claim childcare vouchers interest-free loans allowing you to spread the cost of an annual travel season ticket or a new bicycle as well as access to the governments Cycle to Work scheme occupational sick pay, employee assistance services and health and wellbeing initiatives such as flu vaccines and health screening Things you need to know Selection process details Application For a confidential initial discussion about the role, please get in touch with our recruitment advisers at Gatenby Sanderson via: Orla Brennan: orla.brennangatenbysanderson.com Julie Myers: julie.myersgatenbysanderson.com Michael Dobson: Michael.dobsongatenbysanderson.com To apply for this post, you will need to complete the online application process by no later than 23:55pm on 13 November 2024. All applications must be submitted using the link https://www.gatenbysanderson.com/job/GSe115095/ Your application should include: a CV setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years a Statement of Suitability (no longer than two pages) explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with particular reference to the criteria in the person specification Failure to submit both documents (CV and Statement of Suitability) will mean the panel only have limited information on which to assess your application against the criteria in the person specification. Please ensure that both documents contain your full name. As part of the online application process, you will be asked a number of diversityrelated questions. If you do not wish to provide a declaration on any of the particular characteristics, you will have the option to select prefer not to say. All monitoring data will be treated in the strictest confidence and will not be provided to the selection panel. If you do not receive acknowledgement of your application within 48 hours, please contact: mary.dempseygatenbysanderson.com Longlist A selection panel chaired by Stephen Cohen, Civil Service Commissioner will then assess your application to select those demonstrating the best fit with the role by considering the evidence you have provided against the essential criteria set out in the Person Specification section. Failure to address any or all of these may affect your application. Alongside Stephen, the panel will comprise: Emma Ward, Director General Road Transport Group, Department for Transport David Jones, Non-Executive Chair, DVLA James Norton, Group HR Director, Department for Transport More information on the role of the Civil Service Commission can be found here. Candidates selected for longlisting will be invited for a preliminary discussion with Gatenby Sanderson to further explore their skills and experience. Candidates applying under the Disability Confident, Redeployment or Veterans Scheme who meet the minimum selection criteria in the job specification are guaranteed an interview. Please complete the relevant parts in the application system if applying under these schemes. Shortlist The panel will review reports on those longlisted and will select a shortlist of candidates whose applications best demonstrate suitability for the role, by considering the evidence provided against the essential criteria set out in the Person Specification. Assessment If you are shortlisted, you will be asked to undertake an individual leadership assessment (ILA) and a staff engagement assessment. These assessments will not result in a pass or fail decision. Rather, they are designed to support the panels decision making and highlight areas for the panel to explore further at interview. You will have an opportunity for an informal discussion with either Emma Ward, Director General Road Transport Group, Department for Transport, David Jones, Non-Executive Chair, DVLA or James Norton, Group HR Director, Department for Transport. You will then be asked to attend an interview in order to have a more in-depth discussion of your previous experience and professional competence. You will be asked to do a presentation on a topic given to you in advance. Full details of the assessment process will be made available to shortlisted candidates. Offer Regardless of the outcome, we will notify all candidates as soon as possible. We will send you a copy of any report for any assessment that you may have undergone as part of the recruitment process and undertake a staff engagement exercise. Indicative Timeline The timeline below indicates the date by which decisions are expected to be made. All candidates will be advised of the outcome as soon as possible thereafter, and we will advise on any delays. Please note that these dates are only indicative at this stage and could be subject to change. If you are unable to meet these timeframes, please let us know in your application letter. The anticipated timetable is as follows: Advert closing date: 23:55 Wednesday 13th November 2024 Expected longlist announcement: Circa 20th November 2024 Expected shortlist announcement: Circa 4th December 2024 Assessments: Week commencing 9th and 16th December 2024 Final Interviews: 6th and 7th January 2025 The interviews will be conducted face to face in Swansea. Candidates are asked to note the above timetable, exercising flexibility through the recruitment and selection process. Reasonable Adjustment We are committed to making reasonable adjustments in order to support disabled job applicants and ensure that you are not disadvantaged in the recruitment and assessment process. Reasonable adjustments could include; allowing extra time during selection tests; ensuring that information is provided in an accessible format or; by providing training. If you feel that you may need a reasonable adjustment to be made, or you would like to discuss your requirements in more detail, please contact us in the first instance. If you wish to receive a hard copy of the information, or in an alternative format e.g. Audio, Braille or large font then please contact mary.dempseygatenbysanderson.com Contact us We encourage all candidates to discuss the role further before submitting an application. If you would like to discuss the role in more detail, please contact: orla.brennangatenbysanderson.com julie.myersgatenbysanderson.com michael.dobsongatenbysanderson.com Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Gatenby Sanderson Email : orla.brennangatenbysanderson.com Recruitment team Email : dftscsresourcingdft.gov.uk Further information If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint you should contact scscandidate.grscabinetoffice.gov.uk in the first instance. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here Attachments 375099 - Chief Executive Officer (DVLA) - Final CIP Opens in new window (pdf, 2161kB) accessibility pack - Chief Executive officer (DVLA) Opens in new window (docx, 26kB) Apply at advertiser's site Share this page Print Email Facebook Twitter LinkedIn GMail