We are seeking an experienced Security Supervisor to assist the Director and Assistant Director of Security & Operational Risk in managing, training and evaluating the daily security operations ensuring a strong focus on the safety and security of The Peninsula London guests, residents, colleagues and hotel assets.
Key accountabilities
* Exceeds guest expectations with service, in keeping with the Peninsula Service Principles, focusing on the core principles. Looks for improvement for better service standard with a general theme of anticipating the guests' needs.
* Supervise security officers to ensure all posts are manned as required and tasks are performed in a timely manner.
* Maintain the highest level of presentation, visibility and professionalism and those of the security officers.
* Be thoroughly familiar with the outlay of the hotel building including entrances and exits.
General requirements
* Previous track record of relevant working experience in similar capacity in a similar environment. SIA Licence Holder.
* Excellent knowledge of security industry best practice across relevant security operations (loss prevention, conflict resolution, access control…)
* Knowledge of security and crisis management related law and regulation.
* The ability to remain calm in stressful situations with a strong ability to use initiative.
* Fluent English communication proficiency. Expertise in a second language would be desirable.
We are delighted to receive your CV and will liaise with suitable candidates directly.
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