Ref: 68290
Location: Whitehaven CA20
Hours: Monday to Friday 8am-5pm
Pay: £50,000 per annum
Duties
The CAFM Manager is responsible for the management, configuration, and optimisation of the organisation's Computer-Aided Facilities Management (CAFM) system. The role ensures that the CAFM system supports operational efficiency, data accuracy, and effective facilities management. This position plays a critical role in integrating technology within our facilities operations to achieve strategic business objectives.
· System Management & Optimisation
· Ensure the CAFM system is aligned with organisational and operational structure
· Integration & Process Improvement:
· Vendor & Stakeholder Collaboration:
· Compliance & Risk Management
* Oversee the configuration, operation, and maintenance of the CAFM system.
* Act as the primary point of contact for CAFM-related queries and troubleshooting.
* Liaise with software vendors and IT teams to resolve system issues or implement upgrades.
* Manage and maintain accurate records of all facilities-related data, including assets, maintenance schedules, space usage, and equipment
* Monitor KPIs to ensure facility management activities are on track and within budget.
* Provide User support and training to facility management teams on how to effectively use CAFM system
* Carry out assurance activities to ensure process/workflow adherence and data accuracy.
* Generate and analyse reports on space utilization, maintenance activities, and operational performance.
* Collaborate with operations teams to identify workflows and processes that can be enhanced through CAFM.
* Continuously identify opportunities for process improvement within the facilities management workflow.
* Ensure a related processes are documented and required training is provided operations staff and contractors in the use of the CAFM system
What we are looking for
* Knowledge and experience of CAFM software (e.g., Archibus, Planon, FM:Systems, Maximo), along with IT and data management skills.
* Experience in mobilisation of new contract within CAFM system
* Industry relevant experience in delivery of multi-disciplined FM contract
* Strong communication skills for training users and liaising with other departments
* Extensive understanding and use of office 365 applications and use