Who Are We? Convelio is a licensed freight forwarding startup at the forefront of the intersection between Tech, Logistics, and the Art World. We specialize in the global shipping of high-end goods, including paintings, sculptures, and other valuable or bulky merchandise. By leveraging our proprietary algorithm, we offer real-time shipping quotes and provide an end-to-end logistics service tailored to the unique needs of the art market. Our mission is to combine technology and tradition, making the shipping of bulky and valuable items as seamless and accessible as possible. Our diverse customer base includes art galleries, antique dealers, auction houses, online platforms, and interior designers. With over 180 colleagues spread across Paris, London, and New York, Convelio embraces a startup and international culture. We take pride in solving complex logistics challenges for our clients, enabling both sellers and buyers in the art market. Backed by cutting-edge technology and prominent VC support, we have the global network and resources (including €30 million Series B funding in March 2022) to seize exciting market opportunities. Visit our Career Page to learn more about joining our team Your Role As a Operations Associate at Convelio you will play a pivotal role in shaping the future of art logistics. With your unique skill set and passion for innovation, you will contribute to our mission of revolutionizing the industry. In this role, you will have the great challenge of managing a crucial part of our logistics process starting from the crating centres to final delivery, making sure the whole process goes smoothly in order to make our clients happy. ✏️ What you'll do - Coordinate and manage shipments via air, road and sea making sure we adhere to all relevant constraints (time, budget, scope, quality etc) - Monitor our orders with dedicated reports, tools, and a shared platform whilst troubleshooting and removing roadblocks - Be the first point of contact for our partners and importers - Suggest and implement process improvements within the Freight & Customs team - Work closely and collaboratively with our Customer Care and Warehouse teams Your profile - You are fluent in written and spoken English, any other language is a plus - Experience in art shipping or in logistics and within the startup ecosystem is appreciated - You have strong analytical skills - You have excellent written and verbal communication skills - You are well organised and disciplined in daily activity planning and know how best to prioritise - You are enthusiastic, ambitious, self-motivated and hands-on with a strong work ethic. - You enjoy working in a challenging fast-paced, target-driven and team-oriented environment - You are an excellent learner with a desire to adapt to new concepts and technologies What we offer - An opportunity to be part of a constantly developing and innovative company that is transforming the art logistics industry. - A very dynamic and kind team spirit, where you will have all space and support to fulfil your potential and where your ideas are highly valued. - A supportive and dynamic work environment, where your ideas and initiatives are valued. - Continuous learning and development opportunities to enhance your professional growth in the art logistics domain. ⚙️ The hiring process - First HR discovery interview - Interview with Chris, the Head of Essential - UK - On-site interview with Jasmine, General Manager of the UK - Reference check Learn more Company values Discover our company values Sustainability program Convelio is set on bringing art logistics into the future - and this is impossible to do without thinking about climate change. Launched in June 2021, our sustainability program and commitment to the UN Sustainable Development Goal 13 - to take urgent action to combat climate change and its impact is organized to promote positive environmental practices, and align our company with government targets formed on the basis of the Paris Agreement. Explore more on Climate Care. Fundraising announcement Learn more about Convelio’s plans following our fundraising announcement from our founders in 2022. Equal Employment Opportunity employer Convelio is proud to be an Equal Employment Opportunity employer. We are committed to equal opportunities based upon race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identify, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We are passionate about building an inclusive culture where diversity is celebrated and leveraged to create better design and business decisions.