Deputy Director of Nursing Community Health Services
The post holder will ensure that all aspects of nursing and multi-disciplinary care are delivered to agreed high standards which provide the best possible experience and outcome to service users across services in Community Health Services. Working with the Lead Nurses for Quality and Safety as well as matrons, they will ensure that systems are in place for the local induction of nurses entering the services and overseeing the education, training, and professional development of the nursing workforce. They will work closely with the other Deputy Directors of Nursing to implement the Nursing Strategy to strengthen, standardise, and make more consistent the nursing contribution to inter-professional working across the CSU. The Deputy Director of Nursing will work in partnership with the Chief Nursing Officer to ensure that where nursing practice standards fall short of required standards, appropriate plans and support are in place to secure improvement. They will lead on specified areas of Health Care Governance on behalf of the Senior Management Team, and represent the Trust at governance meetings. The post holder will work closely with Executive Director colleagues, particularly the Chief Medical Officer and Chief Nursing Officer in rolling out the trust's Quality Improvement programme.
Main duties of the job
Key Result Areas & Performance:
1. To provide strategic nursing input at senior management level ensuring appropriate advice is provided to the CSU senior management team so that effective, recovery-focused mental health services to a high standard are consistently delivered across all services.
2. To contribute to trust-wide and local nursing developments, and to oversee the implementation of the nursing strategy. Report progress to the Chief Nursing Officer through the Nursing Executive Committee and local governance arrangements on a monthly basis.
3. To conduct disciplinary and service investigations as requested by the Director of Integrated Community Health Services and Chief Nursing Officer, and to advise senior managers in disciplinary hearings.
4. To work in close collaboration with service managers, Heads of Profession, and external agencies, contributing to the planning and delivery of high-quality health services locally.
5. To introduce new systems for public, service users, and carer involvement based on feedback and patient experience.
6. To work with the Director, Deputy Director, and Service Managers to ensure that all services have a clear clinical model of care delivery, that staff understand their roles and inputs in relation to this.
7. With the Director, Deputy Director, and Head of Patient Safety and other senior staff to ensure that effective local clinical governance arrangements are in place which are in line with the Trust Quality Governance Framework.
About us
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from the South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow, and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as 'Good' overall by the Care Quality Commission. Forensic services are rated as 'Outstanding'.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required.
Person Specification
Qualifications and Training
* Nurse/Registered General Nurse
* Registered Mental Health Nurse/Learning Disability
* Degree or equivalent experience
* General Nursing Qualification
* Higher Degree
* Completed Clinical Supervision Training
Experience
* Five years' experience at a senior management level, including managing change and introducing new ways of working for mental health nurses and practitioners
* Experience of delivery of forensic mental health care
* Demonstration of sound and effective leadership skills
* Experience of undertaking work requiring intense concentration in unpredictable circumstances with frequent interruptions
* Experience of setting, monitoring, and evaluating standards of care
* Experience of, or awareness of specific issues of working in a culturally diverse inner city area
* Experience of preparing and presenting reports at Executive level
* Experience of setting therapeutic boundaries with patients who exhibit extreme challenging and high-risk behaviours that require advanced interventions to enable effective de-escalation
* Experience of teaching staff advanced skills in setting boundaries, de-escalation, and diffusion techniques
* Experience of working across professional boundaries, able to enthuse and inspire others using advanced communication and presentation skills
* Experience of working in community services
* Project management
Knowledge
* National performance targets for mental health providers
* Understanding of governance framework and its application in practice
* Research, audit, and quality improvement methodologies and their application
* Theory and concepts associated with mental health practice and its application
* Demonstrable understanding of issues relating to the provision of mental health care within a secure setting, and knowledge of policy developments relating to this
* System & Learning Theory
* Principles of managing change
* Current policy context and the implications for mental health nursing
* Contemporary developments in mental health nursing
* Current professional developments in nursing and nurse education
Personal Qualities
* Able to facilitate multidisciplinary debriefing, critical analysis meetings
* Able to take the lead in highly volatile situations
* Able to provide expert mental health nursing advice to the whole service
* Able to manage time, so that deadlines are met
* Able to manage change constructively
* Able to negotiate constructively with all professions at all levels
* Able to analyse and solve problems in a professional nursing context
* Able to work effectively in a multidisciplinary team
* Able to communicate complex and sensitive issues to a range of audiences
* Able to develop and implement multidisciplinary training packages using emotional intelligence, transactional analysis, and reflective practice framework
Other requirements relevant to the post
* Highly motivated and able to work independently
* Flexible about hours of work
* Genuine commitment to equal opportunity, fair access, and service user empowerment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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