Data Centre Operations Technician Are you ready to take on a crucial role in a cutting-edge technology environment? Join a forward-thinking, innovation-driven company as a Data Centre Operations Technician, where youll be at the heart of delivering outstanding customer support for a diverse and high-profile client base.
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
This role also includes participation in a 24/7 on-call shift rota, ensuring round-the-clock support to maintain service excellence and rapid response times when required.
What Youll Be Doing Youll play a key role in maintaining service excellence within the data centre, ensuring all systems run smoothly and efficiently.
Your responsibilities will include: Deploying and Configuring Infrastructure Install, patch, and configure bespoke environments using a variety of network, server, and storage hardware from top-tier manufacturers.
Incident Resolution & System Maintenance Use our internal ticketing system to troubleshoot, configure, and replace hardware components (Servers, Switches, Firewalls, Storage Arrays, etc.), all while meeting SLAs and contractual obligations.
Power Monitoring & Load Balancing Install and configure intelligent PDUs to ensure optimal power distribution and monitoring.
Collaboration & Continuous Improvement Work closely with multiple teams across the business, including professional and managed services, as well as Data Centre Managers, to enhance processes and drive innovation.
24/7 Support Coverage Be part of a structured on-call shift rota to provide essential out-of-hours support, ensuring high availability of services.
What Were Looking For To excel in this role, youll need: Security Clearance Must meet SC and BPSS security clearance requirements.
Proximity to Site Must live within a 30-mile radius.
Technical Expertise Proven experience deploying industry-leading server, network, and storage hardware in complex environments.
Problem-Solving Mindset Logical approach to troubleshooting and diagnosing faults under pressure, while maintaining attention to detail.
Strong Communication Skills Confident in written and verbal communication to collaborate effectively.
Full UK Driving Licence & Own Car Essential for site access and travel.
Whats In It for You? Career Growth Opportunities to advance into management or specialised engineering roles.
Autonomy & Flexibility Manage your workload and take ownership of your time.
Vibrant Culture Regular company events and social activities to keep things exciting.
Fantastic Benefits On-site café with free barista coffee, extra holiday purchase scheme, birthday and charity leave, Vitality health cover, and more Ready to power up your career? Apply now and become a key part of our cutting-edge data centre team ADZN1_UKTJ