Job summary Are you an experienced administrator, looking for a new challenge? Practice Plus Group are seeking a dedicated, organised and detailed orientated Resource Administrator to join our busy London out of Hours service delivering innovative Integrated Urgent Care. You will be responsible for creating accurate rotas ensuring that all areas of the service are covered by both clinicians and operational staff. You will be playing a key role in arranging shifts for bank and locum medical staff using shift pattern information. The successful person will need to be able to adapt to last minute changes requiring immediate cover as well as arranging rotas on a long term basis. As well as working with current staff, you will also be the first point of contact for new staff joining the service. You will be arranging training, inductions and collecting any outstanding documentation needed before their first shift. Alongside your administrative duties, you will be reporting any queries and problems that arise. Main duties of the job Key Responsibilities Monitor and manage clinical and operational rotas to ensure full cover in all parts of the service. Maintain records with particular focus on accuracy and efficiency. Liaise with colleagues in different teams to ensure rotas are filled to address demand in service. Answer any queries from clinicians or surgerys via phone and email. To assist with the patient facing message handling lines during the hours of 08.00- 18.00hrs. Assist in optimising staffing efficiency and cost-effectiveness. Effective communication with internal and external stakeholders. To ensure clinicians compliancy and documentation records are up to date. About us What you will need: Minimum education GCSEs. Excellent communication skills both written and verbally. Attention to detail with focus on accuracy. Strong IT skills with proficiency in use of IT softwares like Microsoft Office. Previous similar experience. Strong time management and organisational skills. Able to work independently and as part of a team. Benefits: Competitive pay Opportunities for ongoing training and career progression into other operational roles within our services. Practice Plus Group and NHS benefits Date posted 24 October 2024 Pay scheme Other Salary £25,500 to £25,500 a year Up to £25,500 Contract Permanent Working pattern Full-time Reference number 9664 Job locations The Square Uxbridge Middlesex UB11 1FW Job description Job responsibilities Are you an experienced administrator, looking for a new challenge? Practice Plus Group are seeking a dedicated, organised and detailed orientated Resource Administrator to join our busy London out of Hours service delivering innovative Integrated Urgent Care. You will be responsible for creating accurate rotas ensuring that all areas of the service are covered by both clinicians and operational staff. You will be playing a key role in arranging shifts for bank and locum medical staff using shift pattern information. The successful person will need to be able to adapt to last minute changes requiring immediate cover as well as arranging rotas on a long term basis. As well as working with current staff, you will also be the first point of contact for new staff joining the service. You will be arranging training, inductions and collecting any outstanding documentation needed before their first shift. Alongside your administrative duties, you will be reporting any queries and problems that arise. Job description Job responsibilities Are you an experienced administrator, looking for a new challenge? Practice Plus Group are seeking a dedicated, organised and detailed orientated Resource Administrator to join our busy London out of Hours service delivering innovative Integrated Urgent Care. You will be responsible for creating accurate rotas ensuring that all areas of the service are covered by both clinicians and operational staff. You will be playing a key role in arranging shifts for bank and locum medical staff using shift pattern information. The successful person will need to be able to adapt to last minute changes requiring immediate cover as well as arranging rotas on a long term basis. As well as working with current staff, you will also be the first point of contact for new staff joining the service. You will be arranging training, inductions and collecting any outstanding documentation needed before their first shift. Alongside your administrative duties, you will be reporting any queries and problems that arise. Person Specification Qualifications Essential For more information please contact us directly Desirable For more information please contact us directly Experience Essential For more information please contact us directly Desirable For more information please contact us directly Additional Criteria Essential For more information please contact us directly Desirable For more information please contact us directly Person Specification Qualifications Essential For more information please contact us directly Desirable For more information please contact us directly Experience Essential For more information please contact us directly Desirable For more information please contact us directly Additional Criteria Essential For more information please contact us directly Desirable For more information please contact us directly Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Practice Plus Group Address The Square Uxbridge Middlesex UB11 1FW Employer's website https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)