About the Role
As an Inbound Contact Centre Specialist, you will play a vital role in delivering exceptional customer experiences. You will be responsible for handling high volumes of customer calls, emails, and chats, providing solutions to their queries and concerns.
We are looking for a dedicated and organized individual with strong communication skills and a passion for delivering outstanding customer service. If you are a team player who is committed to excellence, we would love to hear from you!
Key Requirements:
* Excellent communication and interpersonal skills
* Ability to work well under pressure and meet targets
* Strong problem-solving and conflict resolution skills
* Knowledge of banking services and products