Housing Resolution Officer
£21.71 per hour (Inside IR35)
3 Months
Responsibilities:
1. The successful Housing Resolution Officers will be responsible for answering queries on the phone related to Council wide inquiries within housing services.
2. The ideal candidate will preferably have experience working in a call centre environment, and the ability to work to performance and quality standards always delivering excellent customer service.
3. Candidates will have strong customer service skills and experience in working with Housing Repairs.
4. Knowledge of Northgate Housing system is preferred but not essential.
5. The role offers flexible working from home and office on a rota basis. Candidates will attend a 2 week training course both classroom and shadowing in the office and home.
6. Moving forward the successful candidate can work 3 days a week working from home, 2 days in the office after training is completed.
What next?
If you are interested in this role and fit the criteria above, please send us your application today. If you have any questions about the vacancy please click APPLY NOW. #J-18808-Ljbffr