Receptionist & Office Administrator
Location: Worthing, West Sussex
Salary: from £22,000
Hours: Full Time
Benefits:
33 days of holiday (Including bank holidays); Life Insurance cover; Eye Care Vouchers; Company Pension scheme; Private Medical Insurance; Free Wellbeing Counselling Program & Support; Annual Personal Development Budget; 5 Paid Volunteering Days per year
Caremark is a wholly UK-owned and operated home care franchise, which has established a successful UK-based network of franchise owners from a variety of backgrounds. With a reputation for excellence, we have remained one of the leading UK and international providers of home care services.
We are looking for an Office Administrator with experience of working in a customer-facing role, with a good understanding of great customer service. If you are dynamic and enthusiastic with exceptional attention to detail and outstanding telephone manners, we would love to hear from you.
Our Team Values:
* Achieving business objectives through Company values
* Having a positive mindset
* Being solution-focused
* Learning from each other and being effective and efficient
* Being honest when we make a mistake, taking accountability and learning from our mistakes
* Being helpful
* Being welcoming and kind
* Being approachable
* Being respectful and polite
Responsibilities:
* Answer the Company phone
* Monitor visitor’s book
* Oversee fire and security alarm tests
* Ensure the office is tidy, presentable and has adequate supplies at all times
* Order stationery and other office supplies
* Handle complaints as per Company policy
* Liaise with the cleaner regarding weekly cleaning
* Monitor and review suppliers on request when required
* Oversee the management of Company database, shared calendar, ensuring meeting rooms are available and suitable parking is available for guests and visitors
* Deal with incoming and outgoing posts
* Organise and maintain diaries, making appointments for Senior Management when required
* Arrange travel, visas and accommodation and, occasionally, travel with the managers to take notes or dictation at meetings or to provide general assistance during presentations
* Support with managing company events and logistics
* Produce progress reports and collate information from surveys, monthly internal & external reports
* Support other teams with admin-related tasks, filing, scanning and record keeping
* Carry out specific projects and research when required
Skills:
* Exceptional written and oral communication skills
* Excellent telephone manners and interpersonal skills
* Good MS Office skills (Word, PowerPoint, and Excel)
* Ability to work under pressure and to tight deadlines
* Good organisational and time management skills
* The ability to research, digest, analyse and present material clearly and concisely
* The ability to work on your own initiative
* Honesty and reliability
* Attention to detail
* Amicable and approachable
* Flexibility and adaptability to juggle a range of different tasks
* Discretion and an understanding of confidential issues
Who We Are:
Caremark is one of the largest UK home care franchisors with over 131 franchise offices operating in the UK and internationally. Our franchisees operate in the heart of their communities as passionate ambassadors of personalised care in customers’ homes. Our services range from providing that little bit of extra help with daily life to more complex care for conditions like Dementia. With a reputation for excellence since our inception in 2005, we have grown to become one of the leading UK providers of home care services. Within the Franchise Support Centre, we believe in 6 core values: Trustworthy, Honest, Compassionate, Positive, Accountable, and Supportive.
Application Process:
Please complete the form below and we will get back to you as soon as possible.
We can only accept applications from candidates who already have the eligibility to work in the UK.
I have documentation that proves I am eligible to work in the UK.
We can only accept applications from candidates who own their own vehicle and have a valid UK driving licence.
I own my own vehicle and have a valid UK driving licence.
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