Are you passionate about cutting-edge technology, hands-on problem-solving, and delivering world-class service? Our client is seeking a Senior Field Service Technician to join their innovative team and make a significant impact in a dynamic, fast-paced environment. About the Role: As a Senior Field Service Technician, you'll provide technical support for high-tech machines and instruments in the diamond value chain. This hands-on role involves both remote and on-site responsibilities, including: Service & Support Diagnose and resolve technical issues on advanced electro-mechanical systems. Install new equipment, train users, and upgrade hardware/software as needed. Perform preventative maintenance and technical audits at customer sites. ⚙️ Testing & Repairs Test, repair, and upgrade electro-mechanical components to maintain top performance. Ensure seamless operations through high-quality service delivery. Prototype & Production Assemble prototype PCBs, wiring looms, and harnesses. Build, test, and commission production machines as per design documentation. Travel & Logistics Travel up to 30% globally to support customers, including short-notice trips for equipment issues. About You: We’re looking for someone who is: ✔️ Technically proficient with experience in testing, servicing, and assembling electro-mechanical systems. ✔️ Customer-focused, with strong service and communication skills. ✔️ Problem-solver with a structured approach to fault diagnosis and repairs. ✔️ Skilled in using manual test equipment, such as oscilloscopes, meters, and analyzers. ✔️ Experienced in creating technical documentation and procedures. ✔️ A team player, working effectively in collaboration with colleagues and customers alike. Ideally, you’ll have: • ONC/HNC in electronics, systems, or control. • Experience in a Test and Service environment. • Familiarity with computer programming fundamentals. What’s In It For You? Our client offers a great work environment and benefits, including: ️ Generous Holidays – 25 days plus bank holidays, with the option to buy or sell up to 5 extra days. Competitive Pay – Including a strong pension plan. Healthcare Support – Private health insurance and mental health resources, including free Headspace access. Free Meals – Enjoy breakfast and lunch at the on-site restaurant. On-Site Gym – Stay active with access to fitness facilities. Career Growth – Work with cutting-edge technology and grow in a dynamic, innovative company. Ready to take the next step in your career? If you’re excited about this opportunity, apply now and become a key part of a world-leading team EngineeringJobs FieldServiceTechnician TechJobs Innovation CareerGrowth WorkLifeBalance