Here at 100 Queens Gate Hotel, we know our colleagues are key to our success. That’s why we’re passionate about offering limitless opportunities for career progression and personal growth and a supportive and empowering work environment. Not only that, we also offer a host of exceptional team member benefits too. We’re seeking a friendly and passionate Food & Beverage Supervisor to join our team. The Role As a Food & Beverage Supervisor, your role will be to truly listen to our guests, to anticipate their needs and achieve 100% guest satisfaction. You will also be accountable for supervising the smooth running of the Food & Beverage department and ensuring we deliver 5-star service to our guests while managing their events and special occasions. The Person As well as having previous experience in a similar role as a F&B Supervisor, we look for F&B Supervisor to have an absolute commitment to delivering exceptional customer service, a charismatic personality and a natural flair for creating memorable experiences with all of our guests. You'll be able to coordinate with kitchen teams and other departments for our guests and manage their events. You’ll have a can-do attitude and be able to respond flexibly to different guest requests and situations. Finally, you’ll have a good command of the English language and be very well presented. Greet and assist guests with menu selections and event details. Supervise order taking and serve food and beverages efficiently. Maintain cleanliness and organisation of dining and service areas to 5-star standards. Provide excellent customer service by responding to inquiries and resolving issues promptly. Oversee stocking, inventory, and general operations. Coordinate event logistics and ensure flawless execution. Train and mentor staff to uphold high service standards and operational efficiency. The Hotel Situated in the heart of the Royal Borough of Kensington and Chelsea, with 228 bedrooms including 11 suites, this period building has been beautifully restored to its former glory in a luxurious design to offer the ultimate in relaxation. The rooms and suites at the hotel exude elegance and guests can enjoy a traditional Afternoon Tea in Botanica with its sophisticated atrium setting or unwind with a late-night drink in our cocktail bar, ESQ. Why join the 100 Queen's Gate Team? Benefits and perks. Working at the 100 Queen's Gate has its perks. As part of our team, you’ll have access to a range and benefits, including: Health & Wellbeing Cash Plan Go Hilton - Discount program for you, your friends & family to stay in over 7,200 Hilton portfolio of hotels around the world starting from £40 a night Life Assurance Scheme Pension Scheme Complimentary meals on duty Opportunities for internal career progression Dry cleaning and uniform laundering on duty Professional training and development opportunities Paid birthday day off Employee recognition programmes to celebrate your achievements Refer a Friend incentive Discounts in our F&B Outlets: Rockwell and The Rooftop MyCrimson Rewards - Cashback and discount platform for online and in-store shopping Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Crimson Hotels is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.