Market Research Associate, Professional Online Learning
Salary: £34,500 - £40,000
Location: Cambridge, UK (hybrid – minimum 2 days a week in the office)
Contract: Permanent, Full Time (35 hours per week)
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
Our mission is to contribute to society through the pursuit of education, learning, and research at the highest international levels of excellence. This is why every year we give vital educational support to millions of people in more than 170 countries around the world.
About the role
Come and join Cambridge Online Education as we move from start-up to scale up, supporting organisations and individuals to transform their workforce and careers for the future. This Market Research Associate is a critical role in a dynamic and newly established Propositions team, conducting market research and market testing for COE products with customers throughout the product lifecycle, from idea inception to post-launch feedback and insights.
* By gathering, interpreting, and analysing market research data and customer feedback, you will make strategic recommendations that will inform product development and sales strategy.
* You will conduct desk research and primary research with potential customers to identify and analyse the learning needs and skills gaps.
* You will perform data analysis to size and segment target markets for our products.
* By conducting market testing throughout the product development process with potential learners, you will help to ensure that our digital products meet customer needs.
* You will design creative market testing approaches to collect feedback from learners and industry partners through surveys and live events.
About you
* You are skilled in qualitative and quantitative research and data analysis.
* You have experience with in-person and online facilitation and presentation.
* You have excellent organization, communication, and analytical skills.
* Your strong prioritization and time management skills allow you to manage multiple projects.
* You enjoy collaborating with a team.
* You are skilled at research, with the ability to interpret results and translate these into reports and presentations.
* As a self-starter, you can work independently, but you welcome feedback as needed.
* You are open to exploring new and innovative ways of engaging customers throughout the product development process.
Rewards and benefits
* 28 days annual leave plus bank holidays
* Private medical and Permanent Health Insurance
* Discretionary annual bonus
* Group personal pension scheme
* Life assurance up to 4 x annual salary
* Green travel schemes
We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location.
Ready to pursue your potential? Apply now.
We review applications on an ongoing basis, with a closing date for all applications being Thursday 13 February 2025 although we may close it earlier if suitable candidates are identified.
Please note that successful applicants will be subject to satisfactory background checks.
Why join us
Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities.
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