Company Description
Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.
Contract Type: Permanent / 40 Hours Per Week
Salary: £15.07ph - Overtime paid at enhanced rates
Location: Hinckley Depot - Logix Road, R D Park, Hinckley, LE10 3BQ
Shift Pattern: Monday - Friday
Hours of Work: 09:00 to 17:45
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.
DPD is a Valuable 500 company and a Disability Confident Employer.
Job Description
As a Collections and Delivery Driver for DPD, you will play a crucial role in our logistics operations. Your primary responsibility will be to ensure the timely and efficient collection and delivery of parcels, while maintaining the highest standards of customer service.
Key responsibilities include:
Executing daily collection and delivery schedules with precision, typically involving 50-60 stops within the designated area.
Representing DPD as the primary point of contact for customers during parcel collection and delivery, upholding the company's reputation for excellence.
Adhering strictly to time-sensitive schedules to meet critical delivery deadlines.
Assisting with the loading of parcels at the depot at the commencement of each shift.
Utilizing provided equipment, such as the sack barrow/hand truck, to safely handle and transport heavier items.
Maintaining a valid C1 licence, Driver Qualification Card (DQC), and Certificate of Professional Competence (CPC) at all times.
Demonstrating professionalism and courtesy in all customer interactions, recognizing that each encounter significantly impacts the company's image.
Efficiently managing time and resources to optimize route performance and parcel handling.
Promptly addressing any challenges or obstacles encountered during the course of duty, ensuring minimal disruption to the delivery schedule.
Consistently upholding DPD's standards for safety, accuracy, and customer satisfaction in all aspects of the role.
This position demands a high level of responsibility and attention to detail, as your performance directly influences the efficiency of our logistics network and the satisfaction of our customers.
Qualifications
Essential Qualifications:
To be considered for this position, candidates must possess:
A valid 7.5T (C1) licence, Driver Qualification Card (DQC), and Certificate of Professional Competence (CPC) accreditation. These certifications are non-negotiable and must be maintained throughout employment.
Successful candidates will demonstrate:
A commitment to outstanding customer service, recognising its importance to our organisation's success.
The ability to consistently meet deadlines, exhibiting flexibility and a willingness to exceed expectations in all aspects of the role.
A professional demeanour, characterised by approachability, positivity, resourcefulness, and utmost professionalism in all interactions.
Exceptional multitasking capabilities and advanced problem-solving skills, crucial for navigating the complexities of the position.
Physical capability to perform essential job functions, including lifting, loading, and carrying parcels of varying weights and dimensions.
Additional Information
About our Benefits
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
Holiday trading
Enhanced maternity and paternity package
Free life assurance of 4 x salary on joining the pension scheme
Health Kiosks visiting every location
Vitality at Work
Free On Site Parking
Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
Milestone Days off to celebrate with your family and friends
For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today
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