To prepare patient notes for on the day clinics ensuring the correct referral and all necessary documents are available for the clinical team prior to the patient attending for their appointment. All results that require a clinical decision are to be made available. To outcome all clinics ensuring all patients have the correct appointment, discharge, waiting list etc. in accordance with the agreed procedure and ensuring the RTT pathway is adhered to at all times. Immediately escalating any concerns within the patients pathway To cancel, re-appoint and reschedule patients appointments at patient or Consultant request within the appropriate timeframe. Absorb information from many different points of contact including patients, nursing and clinical staff, Opticians, outside locations, GP surgeries and other hospitals by written, verbal and email communication. Act on the information and distribute accurately. For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.