We are currently seeking a friendly and professional Waiter/Waitress to join our dynamic team in Kensington, London. In this role, you will be responsible for providing exceptional service to our guests, ensuring they have a pleasant and memorable dining experience. Ideal candidates should have a passion for hospitality and possess the ability to work in a fast-paced environment. You will be part of a culture that emphasizes teamwork and customer satisfaction, contributing to our mission of delivering remarkable service. As a key member of our food service team, your interactions with guests will be pivotal to our restaurant's success.
Responsibilities
1. Greet and escort guests to their tables.
2. Present menus and provide detailed information about dishes and drinks.
3. Take customer orders and relay them to the kitchen staff.
4. Serve food and beverages in a timely manner.
5. Monitor table status and ensure guest satisfaction throughout the dining experience.
6. Handle guest complaints and requests with professionalism.
7. Maintain cleanliness and organization of the dining area.
8. Process payments and handle cash transactions.
9. Collaborate with team members to ensure all guests receive excellent service.
Requirements
1. Minimum 2 years of experience in a similar role within the hospitality industry.
2. Strong customer service skills and a passion for food and beverage.
3. Excellent communication and interpersonal skills.
4. Ability to work in a fast-paced environment and multitask effectively.
5. Flexibility to work various shifts, including evenings and weekends.
6. Basic knowledge of food safety and hygiene standards.
7. Ability to work well within a team and contribute positively to the workplace culture.
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